Does helping leading organisations achieve world-class performance sound exciting? Well, keep reading, because Competitive Capabilities International (CCi) has an exciting opportunity for a highly experienced Senior Supply Chain Consultant to join our Global team.
About Competitive Capabilities International (CCi)
At CCi, our mission is to help build efficient and sustainable organisations that empower people to do their best work. With our continuous improvement platform and digital applications, we help businesses unlock greatness in everyone on the journey to world-class performance.
CCi has 35+ years track record of helping leading organizations build competitive capability through maturity-based best practice implementation. We are immensely proud of our continuous improvement solution, TRACC, which has transformed over 3000 supply chains in more than 75 countries.
The Role
The Senior Supply Chain Consultant is responsible for leading the implementation of TRACC Supply Chain best practices at client sites, ensuring successful delivery of continuous improvement and operational excellence programs. This role requires deep understanding of the TRACC tools and materials, expertise in lean principles, continuous improvement methodologies, and end-to-end supply chain processes. The Senior Consultant will guide clients through assessments, roadmap development, and implementation, while coaching both client teams and CCi Implementation Coaches to build sustainable internal capability and the delivery of transformational results. This role requires the individual to perform 80% billable work to clients.
1. TRACC Implementation Leadership – full technical onboarding with be provided
* Lead comprehensive assessments of TRACC Best Practices and supply chain maturity
* Conduct diagnostics, risk analysis, gap identification, and value stream evaluations to inform implementation plans
* Translate findings into roadmaps, measurable KPIs, and clear improvement actions
* Able to implement core SC TRACC's/modular solutions (Accelerate, Rapid Deployment, Loss & Waste, Supply Chain Foundations, Supply Planning, Demand Planning, S&OP, Procurement, Warehouse Management, Transportation Management)
* Become SME within specific TRACC's
* Develop, in collaboration with client stakeholders, the key deliverables and key performance measures that will serve to gauge the effectiveness of TRACC implementation and fulfillment of customer objectives
* Gathering and tracking information of key account metrics, and report on client performance to the Principal
* Conduct effective risk analysis of project implementation and objectives, and propose relevant countermeasures
* Coach and mentor client teams in developing action plans based on TRACC maturity assessments and coach them through execution to achieve measurable improvements, assessing customer needs on an ongoing basis and adapting action plans as required
* Leading project teams of both CCi and client personnel in the implementation of improvement methodologies (DMAIC, Lean tools, etc.) to deliver quick wins for clients
* Ensure effective deployment of the TRACC methodology—hands-on, structured, and aligned with client objectives
* Leading the implementation of Daily Management Systems (DMS) (Tier structures with routine meetings, visual boards, problem solving)
* Delivering Best Practice related training at operator, middle and senior management levels, with the purpose of building the internal capability of the client to support the TRACC implementation
2. Develop Client Relationships
Develop a trusted advisor relationship with key accounts, client stakeholders and executive sponsors
Be aware of both client and CCi objectives and raise any potential risks to clients or escalate client issues to leadership in CCi - Global Supply Chain Director and/or Managing Principal
Provide insights in client implementation and growth. Use of technical skills and knowledge of TRACC (mid/high level) to diagnose customer's needs and upsell/prescribe consulting solutions, while coordinating the involvement of all necessary company personnel
3. Learning & Development
* Capture and analyze client feedback and transform findings into action plans, collaborate with Solutions to drive client insights and positive change to products
* Contribute to CCI knowledge base by reviewing current CCi material and submitting improvement suggestions and assisting with product development when required
* Stay up to date with TRACC material, continually reading to ensure knowledge is updated
* Pursue continuous professional development in supply chain, lean, and project management disciplines
KEY PERFORMANCE AREAS
KPA 1: Resources Management
KPA 2: Time Management Rate
KPA 3: Task Management
KEY PEFORMANCE INDICATORS
KPI 1: Utilization
KPI 2: Slippage
KPI 3: % Complete
KPI 4: Client Satisfaction score
Requirements
TECHNICAL SKILLS
* Excellent presentation skills and verbal and written communications skills
* High proficiency working with Microsoft Office suite
* Good administrative skill sets
* Proven ability to manage multiple projects at a time while paying strict attention to detail
* Expert knowledge in Project Management Tools (MS Project, Visio) is preferred
* Experienced Trainer and Facilitator
QUALIFICATIONS / EXPERIENCE
* Bachelor's degree in engineering, Supply Chain Management, Logistics or related field is required
* MSc/MBA from an accredited University is highly desired
* At least 5 years of experience in consulting and/or Supply Chain operations with Continuous Improvement experience
* Lean Six Sigma experience is beneficial
* Accredited as TRACC Master Trainer and Master Facilitator (Provided by CCi upon hiring)
PERSONAL ATTRIBUTES
* Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
* Experience with use of structured problem-solving tools with strong analytical and problem-solving skills
* Excellent Listening skills
* Change Management & Coaching Skills
* Willingness to commit the additional time and effort necessary during periods of heavy workload in order to meet project milestones and implementation deadline
* Strategic Thinker
* Effectively able to deal with different levels within the organization
* Fluent in English
* Fluency in Dutch, German or French would be preferred
Benefits
Competitive Salary & Benefits
80% client onsite work in Belgium, the Netherlands and across Europe, there will be extensive travel required to support our clients
20% Remote working from home