Job Title: Team Leader
We are seeking a highly motivated and experienced Team Leader to join our organization. As a key member of the team, you will support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for (and a smile to go with it). When the Store Manager is away, you will step up and keep things running smoothly with confidence and care.
* Play a key role in the day-to-day running of the store creating great customer experiences and driving commercial success.
* Lead by example, showing what great service looks like and bringing our company values to life.
* Help others grow while continuing to build your own skills.
* Drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
* Keep an eye on the numbers, helping to ensure everything's running smoothly, and the team is thriving.
Responsibilities:
The ideal candidate should possess good leadership skills that people want to follow - positive, proactive, and full of energy. You should be curious by nature, always learning, and eager to see the bigger picture.
* Makes space for everyone's voice, listens with intent, and helps build a team where people feel they belong.
* Steps up, stays flexible, and sets the tone by getting things done.
* Fair, open to feedback, and thoughtful in how you make decisions.
* Genuinely cares about people, supports growth, and helps create a positive team vibe.
About Us:
We offer a supportive and dynamic work environment that encourages personal and professional growth. Our team is passionate about delivering exceptional customer experiences and driving business success.