Key Responsibilities Assist in preparing self-assessment reviews and support the delivery of associated action plans Participate in internal governance forums related to resilience, protection, and outsourcing Support business owners in fulfilling requirements under Protection & Resilience standards, including due diligence and risk assessments Contribute to Business Continuity Management activities, including impact assessments, identification of critical functions, and testing of continuity plans Help ensure employees understand their roles and responsibilities in the event of disruptions Support emergency response efforts as part of the local response structure, helping to safeguard employees and operations Assist in identifying potential crisis scenarios and assessing emerging threats relevant to the business Help ensure appropriate training and preparedness for individuals involved in crisis and emergency response functions Support incident management processes across both IT and non-IT events, including coordination of major ICT-related incidents Contribute to incident classification and response processes, including participation in response teams when activated Assist in Identity & Access Management processes, ensuring appropriate access controls, role management, and segregation of duties Working closely with Internal and External stakeholders including Senior leadership, business unit heads, operations teams, information security, data protection, and other specialist functions and Third-party service providers, administrators, and external consultants Key requirements: Degree in business, economics, law, or a related field At least 5 years' experience within financial services (insurance or consulting experience beneficial) Strong understanding of Protection & Resilience disciplines Experience with risk management, business continuity, or operational resilience frameworks Project management capabilities Ability to manage multiple priorities, including urgent and time-sensitive issues Experience managing internal and external stakeholders and monitoring service delivery against SLAs Good understanding of business processes and organisational objectives Proactive and capable of working independently and collaboratively Strong analytical and problem-solving skills Excellent written and verbal communication skills Strong interpersonal skills with the ability to build relationships across teams Benefits: Work From Home Bonus healthcare pension and other