Hotel Operations Manager - 4-Star Property Location: North Co.
Dublin Type: Full-Time | 5 days over 7 | 45 hours per week About the Role An exciting opportunity has become available for a skilled and experienced Hotel Operations Manager to join the senior leadership team at a busy and well-regarded 4-star hotel in North County Dublin.
The property forms part of a wider Irish-owned hospitality and retail group, known for its long-standing presence in the Irish market and commitment to service excellence.
If you're an enthusiastic leader with a passion for hotel operations and a track record of achieving results, this could be your next great move.
Key Responsibilities Oversee the full day-to-day operations of a 66-bedroom 4-star hotel Lead a team of 45+ staff across all departments, ensuring smooth shift operations Work alongside the Operations Director in setting budgets, targets, and hotel strategy Collaborate with department heads to ensure alignment with company standards and objectives Maintain high levels of guest satisfaction by ensuring consistent service delivery Drive internal sales initiatives in collaboration with the hotel and group sales teams Ensure all Health & Safety protocols and property standards are maintained Facilitate regular team meetings, including sales, HOD, food & beverage, and daily planning sessions Manage and monitor the hotel's HACCP plan with relevant departments Lead training and development initiatives to continuously improve team performance What You'll Need 2+ years' experience in a similar Hotel Operations Manager or Senior Ops role (3*/4* property) Strong working knowledge of all hotel departments, especially food & beverage and events Experience in leading, training, and developing staff and management teams A proven track record in delivering results and meeting commercial targets Understanding and experience with HACCP systems and hotel compliance Familiarity with front office systems and general hotel technology Solid grasp of hotel financials, forecasting, and reporting Excellent leadership, communication, and organisational skills Ability to work both independently and as part of a wider team Fluent English - both written and spoken What's on Offer Free parking Complimentary staff meals while on duty Company pension scheme Access to group health insurance (discounted rates) Ongoing training and development opportunities Staff reward & recognition initiatives Employee Assistance Programme (EAP & Wellness Support) Skills: Leadership Guest Relations Budget Management Staff Training Operational Efficiency Quality Control Strategic Planning