Job Title: Senior IT Engineer
Overview:
We are an industry-leading company with a culture of openness, collaborating to solve exciting challenges and enjoying the freedom to talk to anyone. We take our work seriously, but not ourselves.
The Senior IT Engineer will be responsible for supporting, managing and maintaining the IT infrastructure for our teams around the world. This role requires a strong understanding of Windows, Linux and Mac environments, as well as previous experience managing Atlassian applications and server, storage, and network administration.
Key Responsibilities:
* Manage network infrastructure
* Solve issues and outages
* Take a lead technical role in server, storage, network and VM planning, configuration and maintenance
* Manage AD / Entra ID / LDAP / Google Workspace, as well as various IAM tools (2FA / PRMFA, OKTA, RADIUS)
* Manage cloud-based tools (Azure, GCP, AWS, M365, Slack, Pagerduty)
* Set up and support tools for endpoint management and protection, update management, and configuration management (MS Intune, MS Defender, WU4B / MEMCM, ABM / Jamf)
* Assist in developing and updating IT policies
* Ensure that all deployments adhere to GIS compliance and policies
* Provide documentation for configurations and procedures
* Provide mentorship and support to other IT team members
* Be a strong advocate and practitioner of AI productivity tools (Copilot, ChatGPT)
* Global desktop support for on-site users in multiple offices as well as remote users
* User account and workstation set up (software and hardware)
Requirements:
* Detailed understanding of Windows, Linux and Mac environments
* Previous experience managing Atlassian applications (Confluence, JIRA)
* Previous experience with server, storage, and network administration
* Experience managing Entra ID / AD / LDAP and productivity services (M365, Google Workspace)
* Experience with cloud services (Azure, GCP, AWS)
* Ability to configure and deploy virtual machines, containers and bare-metal services
* Strong scripting and automation skills
* Strong technical documentation skills
* A team player with superb communication and interpersonal skills
* Ability to take a lead role in complex technical projects and deliver on them
* Experience with game development kits preferred
* Experience with Kubernetes an advantage