We are an IT Services company based in Claregalway(Galway). We are seeking a motivated engineer – with at least 6 months' experience.
If you are a driven and skilled IT professional, with a strong customer focus and experience in both remote support and on-site projects, this is a superb opportunity to continue to make use of your skills in a multitude of environments.
This is a professional services onsite role. You will be tasked primarly with implementing project works for our clients,namely installing servers, desktops, laptops, switches, firewalls and all other IT equipment nessasry in a small to medium size business.
This role will suit someone in the early to mid-stages of their IT career, who is looking to build upon their proven core IT knowledge, and become a bone fide expert in their field.
General Experience (Must Have):
* At least 6 months of providing IT Support in a helpdesk or related role with both remote working & on-site experience or onsite services engineer role described above.
* Excellent communication & interpersonal skills, with a positive "can do" attitude towards work, and towards our clients.
* Very strong customer service skills.
* Robust troubleshooting and strong analytical skills with demonstrated problem-solving ability.
* Comfortable with both working within a team and working on your own initiative.
* The ability to deal effectively with people at different levels and in different situations.
* Full, clean and valid Irish or EU driving licence.
Technical Experience (Some experience neccessary):
* Remote Management & Monitoring (RMM) systems
* Helpdesk ticketing systems
* Setting new up laptops, desktops, servers & NAS devices, to a specific customised software configuration for our clients
* Must be thoroughly comfortable with Microsoft Windows operating systems and their operation, including installation, support & maintenance.
* Microsoft Office Deployment especially Office 365 Cloud and Exchange Online
* VoIP Telephony (Virtual PBX & Handset setups, Yealink)
* Wi-Fi Equipment
* Installing Firewalls and Networking Equipment
Knowledge :
* A Technical Diploma or Certifications (A+, Network+, Security+, MTA, MSCE)
Benefits:
* Competitive Salary
* On-Site Parking
* The opportunity to work with a very loyal, friendly & respectful customer base, across multiple industry verticals.
Job Types: Full-time, Contract, Permanent
Benefits:
* On-site parking
Schedule:
* Monday to Friday
Licence/Certification:
* Irish or EU Full Driving License (required)
Job Types: Full-time, Part-time
Pay: €30,000.00-€40,000.00 per year
Benefits:
* On-site parking
Ability to commute/relocate:
* Co. Galway, CO. Galway: reliably commute or plan to relocate before starting work (required)
Work Location: In person