Job Summary
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This senior leadership position drives digital transformation by spearheading the design and delivery of our company's agenda.
Digital Strategy & Execution
Develop and execute a comprehensive digital vision aligned to business strategy, leveraging expertise in digital transformation, strategic planning, and team leadership.
Lead discovery and scoping of digital initiatives across various areas, including fund administration, compliance, onboarding, reporting, and internal operations.
Identify opportunities to streamline processes, reduce manual effort, and enhance data flow across the business.
Team Leadership, Culture & Development
Build and lead a high-performance team of business analysts, systems analysts, and project delivery leads, fostering a culture of trust, accountability, collaboration, and continuous improvement.
Invest in team members' development through coaching, career planning, skills training, and performance feedback, promoting psychological safety and open communication.
Define clear goals and priorities, ensuring team alignment to business objectives and removing blockers to success.
Project Discovery & Process Re-engineering
Oversee the analysis of current-state operations and client journeys to inform future-state designs, guiding business process re-engineering efforts aligned with digital platform capabilities and compliance standards.
Drive structured requirements gathering and solution design processes to bridge business needs and technical delivery.
Stakeholder Engagement & Change Leadership
Collaborate with stakeholders across Compliance, Operations, IT, Product, and Client Services to ensure alignment and prioritization of digital initiatives.
Champion user-centric design and internal adoption of digital tools and systems, serving as a key liaison between business and technology teams.
Digital Platform & Systems Oversight
Work closely with Product, IT, and vendors to select, implement, or optimize core digital platforms (e.g., fund accounting, CRM, client portals, workflow automation).
Support the integration of third-party systems to create seamless, scalable, and secure digital ecosystems, ensuring data consistency, integrity, and compliance with regulatory standards.