Expert service professional

Senior Technical Expert


Job Description

* Provide technical support to the engineering team and liaise with customers on equipment breakdowns and technical queries.


This office-based role involves coordinating the day-to-day operations of the service department, providing technical support to field service engineers and customers, managing customer equipment breakdowns (Fanuc & Piovan experience is a distinct advantage), liaisoning with principal partners to source support, parts, and schematics.




Required Skills And Qualifications



* Bachelors degree in Engineering or related field (preferred)

* Minimum of 5 years' experience in an engineering/manufacturing environment.

* Familiarity with plastics machinery (Fanuc & Piovan experience is a distinct advantage).

* Previous experience in a maintenance or service-focused role.

* Strong ability to interpret engineering drawings and schematics.

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