Who We're Looking For
Are you a passionate, motivated individual seeking a rewarding challenge in boutique hospitality? At No. 1 Pery Square, we're looking for a caring professional with excellent communication skills, attention to detail, and a commitment to outstanding customer experiences.
While experience in boutique hotels is a plus, we value enthusiasm, a positive attitude, and a willingness to learn. Teamwork is essential, as you'll help meet the dynamic needs of our guests. If you're ready to grow and take on new challenges in an exciting and supportive environment, we'd love to welcome you to our team
What We Offer
Join a Talented Team
Flexible Schedule
Competitive Salary
Prime Location
Complimentary Wellness Activities
Career Progression & Coaching
Discounted VOYA Spa Retreats
Complimentary Stays
Complimentary Meals/ Beverages
Front Desk
FULL TIME
* Deliver exceptional customer service with excellent personal presentation, phone manner, and communication skills (both verbal and written)
* Manage all front office operations, including check-ins/check-outs, room allocations, guest billing, and payment processing
* Build strong rapport with guests, handle complaints professionally, and proactively resolve or anticipate guest needs
* Be responsible for upselling, ensuring high standards of service, and adhering to GDPR policies
* Maintain a clean and tidy reception area while supporting front-of-house duties such as greeting and attending to guests
* Experience with Hotsoft is a distinct advantage (training provided); flexibility and teamwork are essential