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Employee relations manager

Galway
TN Ireland
Employee relations manager
€80,000 - €100,000 a year
Posted: 3 May
Offer description

This is an excellent opportunity to lead the Employee Relations function for a well-known organisation based in Galway. This is a permanent, full-time, hybrid role. You will play a pivotal role in shaping their workforce for success.


Your new role

1. Serve as the primary contact for all Employee Relations (ER) issues, offering guidance, training, and resolutions to employees and managers on various ER matters.
2. Provide valuable insights to address complex ER issues, including interpreting employment laws, managing conflicts, and conducting thorough investigations.
3. Drive continuous improvement by identifying process gaps, leading teams to enhance policies and practices, and fostering a culture of positive change.
4. Act as a trusted advisor, handling concerns raised by employees and management in the Western region with objectivity and professionalism.
5. Utilise case management techniques to handle cases efficiently from intake to resolution, ensuring detailed documentation and data tracking.
6. Collaborate with sector managers, leaders, HR, and trade unions to resolve employee matters effectively and implement training programs for managers.
7. Utilise data and analytics to measure the effectiveness of ER programs and initiatives. Provide insights and recommendations to senior leadership based on data analysis.
8. Champion diversity, equity, and inclusion initiatives to ensure integration into all ER practices, promoting a diverse and inclusive workplace culture.
9. Liaise with statutory agencies to establish contacts and stay updated on emerging policy and compliance requirements. Ensure alignment with national positions and address ER issues on a national scale as needed.
10. Undertake any additional tasks as assigned. Support the team with ad-hoc project work and assist the HR team in updating company policies and procedures by researching and implementing best practices. Facilitate the sharing of information across services.
11. Adhere to all HIQA requirements related to the ER function.


What you’ll need to succeed

1. Extensive Employee Relations (ER) experience in Human Resources within a unionised setting, showcasing a strong commitment to employee relations and people management.
2. A level 8 degree or equivalent qualification, or professional membership of CIPD (MCIPD /FCIPD) is highly desirable.
3. Solid background in employment law, with a qualification being advantageous.
4. Ability to bring clarity to ambiguous situations, a proactive problem-solving approach, a sense of urgency, excellent prioritisation skills, meticulous attention to detail, and a proactive "can do" attitude.
5. Proficient in people leadership, fostering a collaborative environment, quick issue comprehension, and effective time management.
6. Exceptional communication skills in English, both written and verbal.
7. Demonstrated success in leading complex projects, driving organisational change, enhancing operational efficiency, and elevating the employee experience.
8. Proven ability to deliver results independently and through influencing others, including HR and Business Leaders, with a focus on project execution.
9. Strong customer service orientation, adept at relationship management, skilled in negotiation, and maintaining confidentiality with diplomacy.
10. Proficiency in Microsoft tools such as Outlook, Word, Excel, PowerPoint, and HR information systems.
11. Commitment to recognising and upholding the equal rights of individuals with intellectual disabilities in society.


What you'll get in return

This is an exciting opportunity to work with an organisation that makes a difference in the community. This role offers generous annual leave, pension, on-site parking, career development, and employee assistance programs.

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