Dublin hotel employers are seeking an experienced Group Reservations Coordinator to oversee group bookings and ensure seamless customer experiences.
Responsibilities:
* Diligently track and document all group inquiries
* Accurately input groups into the Opera system
* Coordinate with Hotel Operations to share vital information
* Identify repeat business opportunities
* Compile weekly/monthly reports on group performance
* Upsell and recommend hotel services
* Maintain knowledge of market pricing strategies
* Implement effective sales guidelines for groups
* Proactively identify low-demand periods
* Ensure compliance with company SOPs
The ideal candidate will possess at least three years of experience in a hotel reservations office, with a strong background in group reservations.