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Digital solution area specialist support

Dublin
Microsoft
Posted: 8 February
Offer description

Overview
As a Digital Support Solution Area Specialist, you will be primarly responsible to sell Unified Support solutions. You will develop deep business acumen across Microsoft's portfolio of products and hone your solution sales and networking capabilities by leading consultative customer conversations and collaborating on the planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders.

You will be responsible for sales execution and sales excellence, business value selling, scaling and collaboration and innovation and capability growth. As a Support Solution Area Specialist, you will develop deep business acumen across Microsoft's portfolio of products and hone your solution sales and networking capabilities by leading consultative customer conversations and collaborating on the planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders.

Your territories will be SWEDEN and FINLAND.

Responsibilities

* You will orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption.
* You will also be part of a virtual team, led by the Sales Director of the territories you are assigned to and the Account Executve that is the functional leader of the team covering one or more territories you are assigned to.
* You will propose the proper solution tailored to the customer's specific needs through an understanding of your customers' business and technology priorities, governance, decision making and budgetary processes as they apply to each relevant customer's business decision makers.
* You will lead sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners where applicable.
* Technical Expertise: You will lead BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.
* You will be responsible for prospecting, qualifying, solutioning and closing business in your assigned territory. You will manage the end-to-end sales including ensuring continuous engagements to ensure customer satisfaction and business value around delivery success of your assigned territory through intentional selling driven by customer research; account planning; compete planning; risk planning; outcome-based & business value selling; and forecasting and pipeline management to pursue high-potential customers and manage Unified solutions across the organization.
* You will apply and encourage an innovative point of view during client interactions to identify new opportunities, grow client capabilities, and guide sellers and customers through a specific focus on knowledge of a specific industry or industries (e.g., healthcare, education, technology, finance) including trends, competition, etc. to establish point of view. Additionally, you will inform the Go To Market (GTM) strategy for solution sales motions and champion customer asks, blockers and escalations to progress deals faster into closure.

Qualifications
Proven exerience in technology-related sales or account management experience

* OR Bachelor's Degree in Information Technology, Business Administration, or related field, combined with practical experience in technology-related sales or account management experience
* OR equivalent experience

Preferred

* OR Bachelor's Degree in Information Technology, or related field, with strong hands-on experience in technology-related sales or account management experience
* OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field, with relevant experience in technology-related sales or account management experience

* Fluency in Norwegian and/or Danish speaker

* Advanced exposure in technology-related sales or account management experience
* Experience selling support solution sales or consulting services sales experience

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
requesting accommodations.

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