Location:
Salthill & Briarhill, Galway
Company:
Gourmet Food Parlour
At Gourmet Food Parlour, we are seeking enthusiastic, customer-focused, and adaptable individuals to join our team in a unique dual role. This position combines
Front of House responsibilities in our Salthill restaurant
with
event and catering support for our new Briarhill catering kitchen
. If you thrive in a dynamic environment and enjoy both restaurant service and event operations, this role offers an exciting opportunity to build varied hospitality experience.
Key Responsibilities
Restaurant Front of House - Salthill
* Guest Service: Welcome guests warmly, take orders, and provide exceptional customer care throughout their dining experience.
* Order Management: Accurately record orders and communicate them promptly to the kitchen.
* Table Maintenance: Set, clear, and maintain tables to ensure a clean, organised, and inviting dining area.
* Menu & Beverage Knowledge: Demonstrate strong familiarity with the menu, daily specials, and beverage offerings. Make thoughtful recommendations based on guest preferences.
* Beverage Service: Prepare and serve both alcoholic and non-alcoholic beverages in accordance with company policies and legal requirements.
* Cash Handling: Process payments securely and accurately, managing both cash and card transactions.
* Teamwork: Work collaboratively with front-of-house and kitchen colleagues to deliver smooth service.
* Cleanliness: Maintain high standards of hygiene across dining areas, service stations, and restrooms.
* Problem Solving: Address guest queries and concerns professionally, escalating to management when needed.
* Compliance: Adhere to all food safety, health, and safety regulations.
Event & Catering Support - Briarhill
* Event Setup & Breakdown: Assist with setting up event spaces, including table layouts, service stations, and food presentation.
* Food Service: Support the catering team by serving food and beverages at on-site and off-site events.
* Logistics Support: Help with packing, transporting, and organising catering equipment and supplies as required.
* Operational Flexibility: Adapt to varying event formats-from corporate catering to private celebrations-while maintaining high service standards.
* Back-of-House Support: Assist with basic prep, organisation, and cleaning tasks to support the event kitchen team.
* Brand Representation: Act as an ambassador for GFP at all events, providing warm, professional, and efficient service.
Qualifications & Skills
* Previous experience in a restaurant or event-based role is essential.
* Strong interpersonal and communication skills.
* Excellent customer service and problem-solving abilities.
* Ability to work efficiently in both fast-paced restaurant and event settings.
* Good knowledge of food and beverage service procedures.
* Positive attitude, strong work ethic, and attention to detail.
* Flexibility to work evenings, weekends, event shifts, and holidays as required.
* Full driving licence beneficial but not essential.
Benefits
* Competitive compensation based on experience.
* Opportunities for training, development, and progression across multiple GFP locations.
* Employee discounts on selected menu items and complimentary coffee during shifts.
* Employee Assistance Program (EAP).
* Access to our Learning Management System (LMS) training platform.
* Supportive, inclusive, and collaborative team culture.
Gourmet Food Parlour is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted.