Job Description:
We are seeking a skilled Community Care Support Officer to join our team. In this role, you will play a vital part in supporting care in the community by working closely with our Care Coordination Team, Scheduling Team, and Quality Health and Safety Officer.
Key Responsibilities:
* To support care in the community by assisting both the Care Coordination Team and the Scheduling Team.
* To undertake client reviews as agreed with the Care Coordination Team.
* To report any concerns to the Quality Health and Safety Officer/Care Manager/relevant Coordinator.
* To carry out HSW staff introductions with new clients.
* To support HSW shadowing and be a point of contact for the support of new HSW staff within working hours.
* To undertake emergency cover calls including sick leave and temporarily filling new home care packages/hospital discharges within working hours.
* To support and assist with Care Team development including conducting Spot Checks and some mentoring.
* To deliver and check Client Care books for compliance and collecting/replacing log sheets.
* To deliver Care Support Plans and PPE to HSWs and service users as required.
Requirements:
* A minimum of three years' experience as a Home Support Worker.
* A Full Award QQI Level 5 or equivalent.
* A full clean driving licence.
Benefits:
* The two successful CSOs will alternate their working weeks, which will comprise of a good balance of early and late shifts and every second weekend off.
* Monday-Friday Early Shift: 14:00-19:30 Late Shift: 16:00-21:30 Weekend Shifts: Either 08:00-20:00 or 09:00-21:00 as agreed, according to business needs.
* Over the two weeks 72 hours are worked = 36.5-hour average working week.
What We Offer:
As an important member of our team, we offer a competitive salary and a six-month probationary period.