JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.Role overviewThis role is to work directly with the senior leadership to to develop and direct an HR agenda that closely supports the functions objectives. Ensuring we have a strong foundation of HR and People interventions coupled with providing HR advice and guidance to business areas which enables them to deliver optimum performance through their people.Key tasksTo partner with agreed business areas to provide a holistic HR service that helps drive business performance through effective people solutions.To understand the organisation’s strategy and goals, understanding our people demographics, the culture JLA is operating within and developing people solutions that help achieve the business and functional objectives.To provide support to the Head of HR in developing People Plans for each business unit and ensure these are delivered in a timely manner.Responsible for planning and mapping change, by understanding the needs of the business and likely outcomes, as well as measuring the potential impact of people solutions.Ensuring that you keep up to date with market developments and thought leadership on management and HR, sharing your insight and knowledge with the wider HR Team.As part of the HR Team, develop and deliver HR Development workshops, as part of the team effort to create a library of bespoke workshops which are stored centrally, ensuring we have well documented session plans, and collateral available. Ensuring this is updated in line with new legislation and thinking with an aim of ensuring our material is current and relevant.To provide support with HR projects as and when required.Service DeliveryDemonstrate an understanding of what service delivery excellence is for your roleEnsuring you set a culture of excellent customer service ensuring the basics are right every time and understand that service is central to good performance.Managing RiskAwareness of your operational and regulation risks which may impact on your roleResponsibility for reporting to your line manager any risk which may impact the businessManaging Health & SafetyEnsuring you deliver your role within the Compliance framework set.CriteriaUp to date HR legislation knowledgeExcellent communication skills, able to communicate effectively at all levelsRelationship management – able to quickly establish rapport and a strong influencerStrategic thinkingPresentation and training skillsHR Adviser level, providing advice and guidance to leaders and ManagersExperience of managing changeAttention to detail, organised and ability to deliver tasks at pace and under pressure.Curious and self-motivated to search out new thinkingQualificationsWhen you join the JLA family, you'll also gain access to an extensive benefits package.We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
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