Position Title: Harder to Reach Worker
Employer
Crosscare delivers services with a servant leadership ethos.
Crosscare's Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence.
Crosscare exists to support individuals and families when they face difficult challenges in life and when they find it hard to get the help they need.
Crosscare focuses on helping people when they need it most or when they can't find support anywhere else.
Location
Ballymun
Work Schedule
This is a full-time position, based on a 37.5-hour working week across five days.
The post holder will be required to work up to three evenings per week, with availability until up to 10 p.m.
Flexibility is also expected for occasional weekend work and overnight trips, depending on the needs of the project.
Contract
Full time - Permanent
Salary
€38,769 – €57,011
Reporting to
Youth Service Manager
The Role
This role focuses on engaging with young people aged ***** who are significantly disconnected from conventional lifestyles, routines, and supports.
These young people may be marginalised, involved in repeated offending, facing criminal charges, or struggling to engage with education, family, or community structures.
They often present with complex needs and are at serious risk of becoming further entrenched in harmful or antisocial behaviours.
The Harder to Reach Youth Worker will take a persistent and flexible approach to outreach and relationship-building, with an emphasis on intensive one-to-one and small group interventions.
The role involves not only developing trust and rapport but also supporting young people through key challenges—this may include accompanying them to court or probation appointments, advocating on their behalf, and liaising closely with Gardaí and other statutory agencies.
Central to the role is the development and delivery of creative, structured programmes that promote personal development, positive decision-making, and community connection.
The post holder will work closely with families, schools, training centres, and support services to strengthen protective factors and reduce risk, with the ultimate aim of helping these young people build a more stable and positive future.
General Responsibilities
Deliver structured, age-appropriate group and individual interventions for young people aged ******* years.
Identify and engage with children at risk of antisocial behaviour, or exploitation by criminal networks.
Build positive relationships with local schools, clubs, community groups, and other prosocial outlets.
Provide guidance and support to guardians, and refer to appropriate services when needed.
Manage and process referrals through the project's Referral Committee.
Maintain accurate records and contribute to regular project updates and reporting.
Participate in internal team meetings, interagency meetings, and working groups.
Work in line with Crosscare policies, procedures, and safeguarding requirements.
Contribute to planning processes, including the development of the Annual Plan.
Engage in regular supervision, reflective practice, and relevant training.
Support the overall delivery and goals of the Youth Diversion Project as needed.
Essential Requirements
Degree qualification in Youth and Community Work or related field.
A qualification to degree level is preferred, ideally in a field related to youth work, justice, social care, or community development.
However, applicants with significant, relevant experience in a similar role may also be considered in lieu of formal qualifications.
Strong ability to build positive relationships with young people and engage effectively with young people in the ******* year age group, particularly those facing complex challenges and engaged in antisocial and or criminal activities.
Demonstrable experience—paid or voluntary—working with young people in a community, educational or outreach setting.
Previous experience (minimum 1 year) working within a Youth Diversion Project or in a comparable youth work role is desirable.
A good understanding of the aims and practices of Youth Diversion Projects and experience working with young people experiencing adversity or social exclusion is an advantage.
Full driving licence and access to a car is highly desirable.
Personal Skills / Attributes
Communication skills
Teamwork
Creativity and innovation
Flexibility and adaptability
Excellent organisational, time management and record keeping skills
Excellent report writing skills
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