About Tate
At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc, Tate has been recognised worldwide as an industry leader in the development and manufacture of data centre infrastructure solutions and commercial office raised access floors for over 60 years. With revenues of over $500m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering, working collaboratively with clients as a trusted partner.
As a market leader within our industry Tate continues to grow and expand, operating 12 manufacturing sites across the US, Europe, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate's world class standards. In keeping with our Planet Passionate sustainability strategy, our mission is to accelerate a net zero emissions future built environment with the wellbeing of people and planet at its heart.
About The Role
We are looking for a Salesforce System Admin to look after Salesforce administration tasks such as user management, configuration, handling support tickets, training, and building reports and dashboards. The individual in this role will liaise with users and the wider Kingspan Data Solutions businesses under a divisional Salesforce team structure working with the divisional Architectural Manager and Developer. We are looking for someone with a strong understanding of the Salesforce platform who has a desire to keep learning and to better understand the business and translating processes into technical solutions.
Key Responsibilities
User Support Tickets (incidents and change requests).
User & license Management including new user setup, deactivation, permission sets, and public groups.
Training and partial training material support.
Monitoring adoption.
Gathering requirements for users and stakeholders including feedback.
Salesforce Configurations such as Fields, Page Layouts, Record Types, Custom Settings, dashboards, and reporting (Flow experience not needed but highly favourable).
Assist in Org Maintenance around data integrity & mass uploads.
Qualifications, Experience & Skills
Education:
Salesforce Administrator Certification not required upon hiring but favourable.
Experience
1-2 years of Salesforce platform experience.
Must have some hands-on experience on Sales Cloud (Tailhead Badges Acceptable).
Skills
Business systems analysis and project management skills
Excellent time management and organization skills, and the ability to be flexible.
Must be highly proficient in all Microsoft Office applications (Word, Excel, Power Point, Visio, Project, and Outlook).
Stay connected with us on
LinkedIn
for insights into life at Tate.
Tate is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join us in our mission to make a difference through exceptional solutions.