CRYOPDP, now part of DHL Supply Chain, has been dedicated to finding solutions for the transport of time - and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. We are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide.Overall MissionThe mission of our Operations and Logistics Associate is to act in a cross functional and versatile capacity to ensure the smooth handling of project documentation and communications associated with order processing, inventory management, import and export processes, last mile and white glove delivery projects. This requires splitting time between warehouse, logistics and office operations.The ideal candidate is organised, detail-oriented, and comfortable working in a dynamic operational environment, and engaging in all activities, connected with our Dublin office.Initially, this role will include:Day-to-day management of Medidis project documentation (explanatory training provided)Preparation of packaging materialsAssisting with product returnsOrder preparationGeneral warehouse duties, deliveries, airport collectionsSupporting pick-and-pack projectsCarrying out additional ad hoc tasks as requiredThe role also involves working closely with logistics service providers (LSPs), customers, and intercompany partners, in addition to generating monthly reports on various KPI's and and customer performance indicators.Main ContributionMedidis Project AdminAssist with project documentation (returns sheets & TIC sheets)Assist with management of databaseAssist with management of spreadsheetsOrder processingManifest generationShipper trackingWarehouseAssisting with receipt and processing of returnsInspections and sanitisationPre-conditioning and conditioning of shippers (per work instructions)Preparation of ordersOuter packaging assemblyAssistance with general warehouse duties as and when requiredWhite Glove Delivery ServicePreparation of daily manifest for shipmentsDirect liaison with customers for booking of shipmentsEngaging with operations team internally on route planning and schedulesLast Mile Delivery ServiceDirect liaison with customers on identification of shipper requirementProcessing internal orders for shipper usePreparation of shippers for last mile projectEngagement with national courier to generate bookings as applicableImport / Export ServicesBooking of flights for cargoCompiling associated documentationEngaging with customs teams on customs clearanceCollections from Airport as requiredProcessing on TMSAd hoc dutiesAssisting team with general administrationAssisting with welcoming visitorsProviding cover for team mates annual leaveProviding reasonable assistance as and where required Location - Cryopdp Dublin- IrelandInterface -Warehouse, Customer Service, DriversSuppliers & CustomersRequired SkillsProfile(experience/ education)Warehouse/ Distribution experience of min 1 year. Experience in a similar industryLanguageFluent english (written and verbal)Specific Experience & Knowledge RequiredFull clean drivers license is essentialIT LiteracyVersatile, with a "can do" attitudeExcellent communication skillsSharp attention to detailFlexible, reliable & loyal team playerMotivated, hard-working and dependable; Time keeping - attendance and punctuality are of the utmost importance due to the nature of the business