1 month ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Purpose of the Post
To work with the Service Manager and within the authority delegated to the post holder by the service manager; to assist in the day to day running of the service whilst remaining on the roster.
Job Description
Project worker Full Time position.
Purpose of the Post
To work with the Service Manager and within the authority delegated to the post holder by the service manager; to assist in the day to day running of the service whilst remaining on the roster.
The Project Worker will be responsible for: processing referrals, conducting assessments; care/support planning and implementation of care/support plans; engaging with service users; supporting service users with move on plans; managing maintenance issues; delivering practice supervision.
The Project Worker will play a key role in recruiting, mentoring and supporting staff and students (if applicable) in order to ensure that the highest level and standards of social care practice are further developed and maintained in the service.
In addition to this, the post holder will act on behalf of the Service Manager and provide out of hours on call support where designated.
Environment of the Post
GSCK provides emergency accommodation for up to 22 residents (emergency),12transitional and one family emergency. The services are low threshold in nature.
Guidance and Authority
The post-holder will report to and be supervised by the Service Manager. The Service Manager reports to the General Manager.
The post-holder will supervise the social care team panel of Locum/Relief Project Workers/Shift Attendants and student project workers.
They may also act on behalf of the Service Manager for the homeless service as designated during periods of leave as designated and agreed by the General Manager.
The post-holder will liaise closely with the Service Manager and relevant stakeholders in the Local Authority, Health Service Executive and other agencies.
The post holder will work within the overall framework and policies of GSCK.
Principal Accountabilities & Key Indicators
Resident Support
To provide leadership on shift by demonstrating the highest standard of social care practice.
To ensure that the service responds effectively to the needs of the service users in areas such as referral, induction, key working/ case management and move on.
Ensure service users access services / community supports/ welfare allowances which they are entitled to.
Aftercare and additional accommodation supports
Ensure that the service responds effectively to the needs of former service users and service users living in various community accommodations.
Quality
* To ensure a consistently high standard of care for the service users and that the rights of the service users are protected and promoted.
* To continuously work towards the achievement of Putting People First and the implementation of the National Quality Standards Framework for Homeless Services and National Standards for Safer Better Healthcare.
To work to the highest standards of the Dublin Regional Homeless Regional Executive Competency Framework
Communication
* To carry out duties in accordance with the values, ethos & mission statement of the GSCK.
To contribute to the on-going development of Standards, Polices and Procedures in the centre.
Policy
To ensure staff-handovers are conducted to the highest standards, are effective, and in-line with GSCK policies and procedures
To attend regular team-meetings with all staff to ensure effective communication sharing, discussion and review of practice, client welfare and outcomes
To report to the Service Manager challenges, changes or resources needs as they arise
To record supervision meetings with locum/Relief staff/ shift attendants staff and students (if applicable)
To provide the Service Manager with the data and information required for meetings, and to attend meetings and present reports as required
To manage and maintain data and information in accordance with best practice
To maintain and manage an information data-base as may be required
Staff Supervision
To direct, develop, support and supervise locum/Relief staff/ shift attendants staff and students (if applicable) in their duties
To assess the training and development needs of staff and to develop appropriate training opportunities for them in conjunction with the Service Manager and General Manager.
To assist the Service Manager to recruit and select staff, in line with the agreed recruitment and selection policy and procedure and in consultation with the General Manager & HR Service Partner, Homeless Services & HSE Social Inclusion.
To facilitate the induction of new Care/Shift Attendant & Locum staff and students (if applicable) in this service.
To liaise with the Service Manager in dealing with any staff grievance matters in accordance with agreed policy and procedure.
To assist the Service Manager in consultations with staff on decisions that may affect them.
Building
To monitor and ensure that all aspects of Health and Safety standards are met within the service in accordance with the Health and Safety policy
To report any Health and Safety concerns or issues to the Service Manager
Manage a maintenance system and ensure accommodation is maintained to a high standard.
Information Management
To support and monitor the further development of appropriate information management systems
To support and monitor compliance with Data Protection legislation and the Service Users Confidentiality Policy
Confidentiality
To insure confidentiality is maintained at all times, in accordance with best practice, with regard to both Staff supervision files and case management files
To contribute to and further imbed a culture of confidentiality as appropriate
Case-Management Files
To contribute to and support the implementation of progressive Information Technology systems, so as to facilitate the improvement of record-keeping and case-management systems
Maintain standard of all files and record keeping systems
Engage with referral agents and facilitate regular support plan reviews
Complete move in; case management and move out processes in line with policies and best practice in social care
Staff SupervisionLocum/Relief staff/ Shift Attendants Files
To further develop, keep and maintain locum/Relief staff/ shift attendants staff supervision files in accordance with best practice.
Supervision and Roster of Locum/Relief Care staff/Shift Attendants
Monitoring and management of staff rosters in the managers absence or when delegated to do so
Provide guidance and support to Locum/Relief Project Workers/Shift attendants as appropriate.
Monitoring Resources
To advise the Service Manager of efficiencies, pressures or requirements in relation to resources
Crisis Management
To have the ability to deal with and resolve difficult situation, when they arise in a calm and professional manner. Using proven crisis management techniques and following policy and procedures to ensure safety and relationships are maintained
To act on behalf of the Service Manager as required, i.e., during annual leave, sick leave, or other necessary times as requested
Duties And Responsibilities
The Project Worker will:
Proactively identify and engage with service users experiencing homelessness.
Assess how the Service can assist them and prioritise their support needs.
Complete screening/ initial assessment, develop and implement care/support plans, and conduct regular key working appointments as appropriate to the service users needs.
Carry out risk assessments and risk management plans as appropriate.
Participate in multi-agency working through case management and case reviews as appropriate.
Ensure that all paperwork is completed including consent forms, enabling the service to advocate as appropriate with external agencies.
Foster positive relationships with external agencies in order to maximise the supports and resources available to clients to help them address the issues which have resulted in them becoming homeless.
Attendance at the weekly Homeless Action Team meeting as delegated in Service Managers absence.
Assist people to complete or update their housing applications, as well as applications for HAP, provide assistance when seeking emergency accommodation, or to contact Landlords or Letting Agents.
Administration and Accountability
The Project Worker Will:
To work effectively within the team setting to administer the day to day aspects of the service as outlined in Standard Operating Procedures.
To maintain high quality documentation standards as per GSCK policy and observe professional standards in respect of confidentiality and data security.
To return statistics/data within required time frames.
To report any issues affecting the administration of the service to your line manager.
To attend Homeless Action Team meeting on a weekly basis as delegated in Service Managers absence.
To meet with the Service Manager on a monthly basis for supervision.
To identify any training gaps and undertake ongoing training in order to maintain high professional standards.
To co-operate with aspects pertaining to the operation of new technology.
Research
The Project Worker Will:
To participate in relevant research/audit projects within the service in order to improve outcomes and standards in addiction and homeless services.
To participate in initiatives that improves the quality of all aspects of the service. To contribute to any service improvement plans as a result of evaluation or audit.
To ensure that service user opinion and feedback is sought in relation to all service development projects.
To be flexible in relation to service delivery as the needs of the service dictate i.e. out of hours and provision of new service initiatives.
To co-operate with staff policy and review procedures.
Personal Development
The Project Worker Will:
* To engage in all training needs analysis.
* To maintain a commitment to further education and training.
* To maintain internal supervision to reflect and review practice.
General
The Project Worker Will:
* To co-operate with the introduction and continued operation of new training programmes, identified as a result of international research, best practice, changing demands etc. in order to improve the quality of services provided.
* To co-operate with the development of new services GSCK or initiatives by the HSE Social Inclusion and/or Lead Local Authority. This will necessitate undertaking a broader and lower threshold case mix in the future.
* To co-operate with the implementation of the Homeless Strategy / National Drug Strategy, Regional Homeless Action Plan and HSE SIO Operational Plan.
* To co-operate with various methods that may be introduced to establish service user experience with service provision.
* To co-operate/participate in initiatives to improve the quality of services, including joint audit.
* To co-operate with on-going monitoring and evaluation of the effectiveness of services being provided, i.e.:
* Accountability.
* Service Outcomes.
* Service objectives/priorities.
* "Value for Money" initiatives.
* To co-operate with flexible working i.e. unsociable hours.
* To co-operate with all aspects of the design, installation and operation of new technology i.e. service user management and information systems.
* To carry out any other duties that may be assigned by the relevant Line Manager.
* Risk Management
* To be aware of the principles of risk management and to be individually responsible for risk management issues in your area of work to include all Health & Safety policies.
* To identify risk situations and take appropriate action.
* To work in a manner to minimise risk.
Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Better, Safer Healthcare (HSE) and the National Standards for Homeless Services and comply with associated HSE protocols and SE Homeless Services for implementing and maintaining these standards.
The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Eligibility Criteria
Qualifications And/or Experience
* Possess the National Diploma in Applied Social Care Studies awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Ciliochta agus Ciliochtai ireann) / DIT.
Or
ii) Possess the Diploma in Social Care awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Ciliochta agus Ciliochtai ireann) (formerly HETAC) / /DIT.
Or
iii) Possess the Diploma in Applied Social Studies/Social Care from DIT.
Or
iv) Possess a BA (Ord) in Social Care Practice (Level 7 on the QQI framework).
Or
* Possess Open Training College National Diploma in Applied Social Studies (Disability).
Or
vi) Possess an equivalent qualification
And
* Candidates must have a suitable standard of professional attainments.
And
* Candidates must have the requisite knowledge and ability (including a high standard of suitability and ability for the proper discharge of the duties of the office).
Experience
* Not less than 2 years experience in residential social care services; preferably in the homeless sector
* leadership experience in social care services, including supervision of social care staff would be a distinct advantage
* Extensive experience in working with behaviours that may challenge and supporting care-staff in similar environments
* Supporting organisational change in a complex environment
* Recording, reporting and information management
* A full and clean driving license
Post Specific Requirement: Ability to demonstrate
* A thorough knowledge of principles of Social Care / Community Work
* A knowledge of Social Care supervision
* Knowledge of health and safety legislation; data protection, report writing, funding structures for homeless services
* In depth knowledge of Case Management, Key working & Holistic Needs Assessment, and use of PASS Database.
* Knowledge of the principles of Non-Violent Crisis Intervention and/ or Therapeutic Crisis Intervention would be an advantage
* Understanding of management principles in social acre settings
* Knowledge and understanding of relevant Government policy on homelessness and the Quality Standards Framework for Homeless Services
Skills:
Verbal & written Communication Skills, Full clean Driver's Licence
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Individual and Family Services
Referrals increase your chances of interviewing at The Good Shepherd Centre Kilkenny by 2x
Sign in to set job alerts for “Case Manager” roles.
Social Care Worker and Assistant Support Worker
Social Care Worker and Assistant Support Worker
Kilmacahill, County Kilkenny, Ireland 2 weeks ago
Social Care Worker and Assistant Support Worker
Tullaroan, County Kilkenny, Ireland 3 months ago
Social Care Worker and Assistant Support Worker
Carlow, County Carlow, Ireland 2 months ago
Social Care Worker and Assistant Support Worker
Bagenalstown, County Carlow, Ireland 2 months ago
Carlow, County Carlow, Ireland 3 days ago
Thurles, County Tipperary, Ireland 5 days ago
Social Care Worker and Assistant Support Worker
Carlow, County Carlow, Ireland 2 months ago
Social Care Worker and Assistant Support Worker
Tullow, County Carlow, Ireland 2 months ago
Callan, County Kilkenny, Ireland 1 week ago
Carlow, County Carlow, Ireland 2 days ago
Social Care Worker and Assistant Support Worker
Thurles, County Tipperary, Ireland 3 weeks ago
Social Care Worker and Assistant Support Worker
Fethard, County Tipperary, Ireland 4 months ago
Thomastown, County Kilkenny, Ireland 2 weeks ago
Carlow, County Carlow, Ireland 5 months ago
Carlow, County Carlow, Ireland 5 months ago
Physiotherapist/Occupational Therapist - Temporary/Term Opportunities - 2024/2025
Newmarket, County Kilkenny, Ireland 5 days ago
Carrick-on-Suir, County Tipperary, Ireland 3 days ago
Carlow, County Carlow, Ireland 3 weeks ago
GCS Compliance Assurance Analyst, Officer
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr