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Join to apply for the Application Specialist, Ultrasound role at Medray Group
JOB TITLE: APPLICATION SPECIALIST, ULTRASOUND
REPORTS TO: Sales Director, Ireland
LOCATION: Dublin/Leinster based
Role Covers Republic of Ireland
HOURS: Part time (3 days/week)
Job Summary
The Application Specialist is responsible for providing pre- and post-sales support to Medray customers on Ultrasound Products. They develop and deliver technical training plans in Image and workflow optimization. They also support Ultrasound Sales and Applications.
Key Activities
* High Quality Customer Training and support in Application.
* Customer assistance in Image Optimization process.
* Demonstrate features and benefits of products at trade shows, seminars, customer sites, etc.
* Provide support to the Sales team where required.
* Detect Application deficiencies and escalate where necessary.
* Self-training on Software changes.
* Drive escalations according to defined process.
* Provide detailed reports of Applications training and/or visits and record in CRM system.
* Work with Project Managers to ensure sufficient resources available.
* Collect and provide user feedback to help enhance or develop future products.
Experience/Qualifications
* Clinical background with 2+ years relevant modality experience.
* Educated to degree level or equivalent in Clinical Sonography.
* Good knowledge of equipment.
* Expert knowledge of Ultrasound exams, environment, and workflow.
* Excellent English language skills, both written and oral.
Required Competencies
* Strong team player.
* Excellent communication skills including the ability to engage with all relevant stakeholders.
* Experience of working cross-culturally would be an advantage.
* Excellent and effective organisational, time management and planning skills.
* Willing to travel territory covers Republic of Ireland.
* May involve overnight stays.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Information Technology
* Industries
Software Development
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