In partnership with our client, one of Ireland's leading insurance brokers we are seeking experienced
Commercial Lines Account Handler for their Dublin South Office.
Our client provides a comprehensive insurance broking service to all business sectors and professions and their activities span the full range of commercial and personal general insurances.
They provides a comprehensive insurance broking service to all business sectors and professions and our activities span the full range of commercial and personal general insurances.
Key Responsibilities:
* To service a portfolio of commercial customers in order to retain profitable existing business and generate new business.
* Provide day to day and service to existing clients by issuing renewals, conducting renewal comparisons and market research, finalising insurance placements, and updating and issuing policy schedules and documentation.
* Collect and submit any additional information required by underwriters and follow up to ensure placement of the risk.
* Accurately input all information into Applied Relay and ensure file notes are clear and concise.
* Handle ad hoc customer queries and requests as they arise including mid-term adjustments, claims reporting etc.
* Maintain an up-to-date diary management system to ensure all outstanding items are actioned and closed out within the required timeframes.
* Maintain good file management and documentation to ensure compliance with all legal requirements, Central Bank codes and the company's procedures and business ethics.
* Stay ahead of insurer updates, parameters, and risk appetites.
* Assist and provide support to the Team Leader or Account Executive as required.
Experience / Skills:
* Minimum of 2 years broking experience
* Good knowledge of commercial insurances product ranges across the various markets for one or more of the following:
* Commercial Property
* Employer's Liability & Public Liability
* Professional Indemnity
* Commercial Fleet
* Specialist Insurance; Agri, Marine, Credit, Construction Bonds etc
* Customer knowledge and understanding of their business.
* Strong organisation and administration skills
* Excellent attention to detail
* Clear and comprehensive understanding of the regulatory and legal environment
* Strong IT skills with previous experience of Applied Relay being desirable but not essential
* Excellent customer service and organisation skills with strong attention to detail
* Ability to work as part of a team and on own initiative
What they offer:
* Market competitive salary and benefits package includes tax efficient and discounted stock purchase schemes and pension scheme
* Hybrid working arrangements on completion of probation
* Paid annual membership to the Insurance Institute of Ireland
* Discounted staff insurances for motor, home and health
* Cycle to Work and Travel Saver Schemes
* Comprehensive education, full training and development support in a vibrant and progressive working environment