Job
Title: Recruitment Business
Partner Department:
Recruitment Travel
Required : Occasional as
required for role Reports
to : Recruitment Delivery
Manager Location:
Dublin, Eastpoint Business Centre -
Hybrid Contract
Type: PermanentSalary: up to 35 euros per annum
DOE also fantasitc benefits Job Summary /
Overview
As a Recruitment Business
Partner, you’ll own the end-to-end recruitment journey for
operational roles across your campaign area, ensuring
Teleperformance is consistently seen as an employer of choice.
You’ll play a critical role in attracting, engaging, and hiring
large numbers of top-quality agents and support roles to support
our fast-growing operations.
You’ll act as a trusted advisor and business
partner, collaborating closely with stakeholders across Operations,
HR, Training, and Workforce Management to deliver recruitment
strategies that meet both business and client needs. Your focus:
fast, efficient, and high-quality
recruitment.
The role requires you to be on site a
minimum of 3 days per week.
Key
Responsibilities and Accountabilities
(may perform other duties as
requested not specifically addressed in this
document) Lead
the full lifecycle recruitment process for large-scale operational
hires, from role briefing and sourcing to offer and
onboarding. Partner
with hiring managers to define role requirements and create
strategies that attract large volumes of qualified candidates
quickly. Source
candidates proactively across multiple channels including job
boards, social media, professional networks, schools, and
referrals. Working hand in hand with the Recruitment Delivery
Manager and/or other relevant
stakeholders. Screen,
interview when required, and assess candidates to ensure the right
fit for each role, while maintaining efficiency to meet high-volume
targets. Coordinate
pre-employment checks (backgrounds, references, etc.) to ensure
compliance and smooth onboarding for
all. Maintain accurate
recruitment data in the Applicant Tracking System (ATS) and provide
regular reporting on recruitment metrics and
KPIs. Build and
maintain strong relationships with internal stakeholders and
external recruitment partners to ensure recruitment goals are
met. Deliver a
world-class candidate experience, acting as a brand ambassador at
every
touchpoint. Continuously
improve recruitment processes, tools, and strategies to drive
efficiency, quality, and
scalability. Be a
partner to your segment of the business, support strategy and
high-quality recruitment for your assigned
clients What You’ll
Bring Proven
experience in high-volume recruitment, preferably in a BPO or
fast-paced operational
environment. Experience
managing recruitment for operational roles at scale (agents,
customer service, or call center
positions). Experience
delivering multi-lingual recruitment across multiple languages, at
scale Strong
stakeholder management and communication
skills. Ability to
operate in a fast-paced environment, managing competing priorities
while maintaining
quality. Knowledge of
Irish employment law and recruitment compliance practices is
strongly
preferred. Proficiency
in ATS platforms (e.g., i CIMS, Job Train, Taleo, SAP) and Microsoft
Office
tools. Excellent
problem-solving, organisation, and time-management
skills. Additional
language skills relevant to the business area/client are an
advantage.