Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Role details
Blackrock sales advisor Foods, part time/temporary, 16 hours
SUN - 1600-2000
WED - 1700-2100
THURS - 1800-2200
SAT - 1700-2100
Key Accountabilities
* Customer - Create an exceptional customer experience by proactively serving our customers and modelling the service behaviours
* Customer - Always put the customer first and prioritise the customer before task
* Customer - Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
* Customer - Involvement in Plan A activity to support store and local community initiatives
* Selling - Sell confidently to customers using knowledge of products and services to sell more in store and through all digital channels
* Selling - Ask questions to understand customer needs and actively offer personal recommendations
* Selling - Actively take part in store events to achieve selling targets
* Selling - Create selling opportunities at all service points
* Store - Understand store business priorities and contribute to improving store performance
* Store - Follow safe and legal working practices
* Store - Minimise losses by productive work and efficient processes
* Store - Deliver all key activity and operational processes and seek opportunities to improve
* Team - Adapt and work flexibly across the store and support colleagues to meet customer and business needs
* Team - Own personal development and seek opportunities to grow knowledge
* Team - Share knowledge to support learning and team performance
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Industries: Retail
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