The Senior Education Manager, in alignment with brand/education strategy, builds internal and external learning strategy, training curriculum and delivers/evaluates education programme effectiveness.
Key Responsibilities
* Develops and executes education plan that is aligned with central European strategy in collaboration with all internal stakeholders including Brand managers and Sales leaders.
* Follow up best-in-class learning trends and re-evaluate and continuously improve the learning experience.
Key Activities
* Develop, continuously update and execute internal education programs such as internal courses, online educational platform tools, online courses, etc. and/or external education programs such as sawbones courses, cadaveric courses, online education, etc.
* Develops new customer engagement programs and events supporting our strategic goals and marketing objectives
* Develop and deploy digital tools to facilitate learning
* Development of and ensuring up to date sales training curriculum and material.
* Develop, schedule and communicate a calendar of internal and external education events.
* Document and store internal training participant list for audit purposes.
* Partner with surgeon KOLs to ensure high quality faculty at internal and external education activities.
* Audit selling capability and knowledge base of sales channels regardless of experience and tenure within the company. Build a plan to close the gaps identified
* Allocate and manage the education budget in alignment with strategic priorities.
* Ensures that educational activities across EMEA markets are coordinated and cohesive, helping to drive agreed goals and strategies.
* May have responsibility for clinical research in collaboration with Brand Management
* 40% Business Travel
Qualifications/ Tenure
Required
* 8-10 years of Medical or Internal Education which a significant portion is within Med-tech / Pharma industry.
* BSc degree in Education, Human Resources or relevant field.
* Fluent English
Preferred
* 4 years in a People Management role
* Certification in training
Experience / Skills
* Proven experience in Training coordination / Clinical Education Manager role.
* Extensive knowledge of learning principles and modern training techniques.
* Understanding of sales process, preferably within relevant medical business.
* Excellent communication and presentation skills.
* Excellent organizational skills.
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