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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and dedication to ensure an exceptional customer experience. From helping customers choose the right shoes to styling outfits, your core responsibility is to make sure our customers enjoy their time with us.
Key Responsibilities
1. Creating memorable customer experiences through authentic service.
2. Achieving sales targets and performance metrics.
3. Interacting with customers, educating them on products, and building rapport.
4. Maintaining store standards, visual merchandising, managing deliveries, replenishing stock, and adhering to safety procedures.
5. Responsible for cash management, security, health & safety, and stock accuracy.
6. Encouraging customer loyalty through updates on new collections and collecting customer data.
Knowledge, Skills, and Abilities Required
* Flexible schedule, including weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands and lifestyles.
* Excellent communication skills.
* Positive, professional attitude.
* Enthusiasm for learning and sharing product knowledge.
* Ability to work under pressure in a fast-paced environment.
US Candidates Only
* Compliance with Company’s AAP/EEO policies.
* High School diploma or equivalent.
Working Conditions
* Retail environment.
The Extras
* Clothing allowance, training, bonuses, discounts, holidays, referral bonuses, and more.
Our DEI Commitment
We are committed to creating a diverse, equitable, and inclusive culture that celebrates differences and promotes belonging. Our mission is to embed DEI at the heart of our business, fostering a culture where everyone can be their authentic selves. We recognize this is a journey and are dedicated to continuous learning, development, and making meaningful change. We stand for fairness, inclusion, and giving everyone a voice, working with our DEI committees to champion these values.
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