Facilities Operations Centre (FOC) Engineer, AWS
Job ID: | Amazon Corporate Services Pty Ltd
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
Collaborate to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Centre Global Engineering Operations organisation is looking for an individual with proven leadership skills to help bring to fruition a newly Facilities Operations Centre (FOC).
The FOC is responsible for 24X7 monitoring of the data centre's physical infrastructure and will serve as a facilitator for all Large Scale Events (LSEs) and Critical Site Events (CSEs).
The role will also serve as a central monitoring location for the facility electrical and mechanical systems, ensuring an optimal and gratifying customer experience.
Key job responsibilities
Monitors the data centre Amazon facilities infrastructure platform.
Serves as a Point of Contact for internal and external teams.
Assists with the development of communication and escalation protocols designed to improve the team's performance.
Contributes to outage post mortem analysis.
Ensures records are updated in a timely manner.
Assists with coordination and communication during emergency recovery efforts.
Assists with the development of tools that will enhance the team's performance.
Supports a 24X7 environment (shift work which may require weekends and holidays).
Basic Qualifications
1+ years of electrical or mechanical experience.
1+ years of experience working with Building and/or Electrical Platform Management Systems.
2+ Years' Experience in Data Centre Engineering/Operations.
Preferred Qualifications
3+ years of data center engineering or operations experience.
Experience supporting procedures for production or mission critical environments to include ticketing, monitoring/metrics, and troubleshooting technical issues.
Strong verbal and written communication skills and strong Microsoft Office skills (Word, Excel, Access).
About the team
Diverse Experiences.
Amazon values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home.
Inclusive Team Culture
AWS values curiosity and connection.
Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.
Equal Opportunity Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
IDE Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Acknowledgement of country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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