Our estate, located in the heart of Ireland's lush green countryside, is a Georgian mansion with 21 acres of beautifully manicured gardens. Originally built in 1764, it has been lovingly restored to its former glory and welcomes guests today.
As Front Office Manager at this luxury hotel, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable experience. This is a busy front desk role, requiring a strong and experienced person who can motivate their team to achieve high standards.
The ideal candidate will have a minimum of 2 years' experience in a management role on a busy front desk, preferably in a hotel environment. They must be available to work a mixture of morning and evening shifts, including public holidays and days off.
The successful candidate will have experience using Opera or a similar property management system and possess strong communication skills. They should also have supervisory skills, as they will be responsible for training and rostering staff.
We offer a welcoming and supportive team environment, opportunities for development within the hotel and wider group, meal duty, a refer-a-friend scheme, staff discounts throughout the hotel and sister properties, complimentary car parking, an employee assistance programme, digital wellness programme, competitive salary and hourly rates, team awards and recognition scheme, including employee month-long service awards, team recognition days and random treat days.
At our company, we are committed to delivering exceptional guest experiences and ensuring that each property achieves its full potential. We are passionate about innovation and operational success, and we are equally committed to investing in people and professionals who join our team. Our culture is rooted in respect, collaboration and a shared commitment to excellence, and we empower our employees to innovate and contribute to meaningful outcomes.
Windward Management Limited provides tailored solutions to hotel owners, including operations, marketing and financial management. Our team is driven by a passion for delivering exceptional guest experiences and ensuring that each property achieves its potential. We are recognized for our dedication to innovation and operational success, and we are committed to investing in people and professionals who join our team.
* Team Pride: Ensure exceptional guest service always meets above service standards
* Smooth Prompt Effective Service: Guests expect prompt effective service from our team
* Maximum Compliance: Direct Operations Front Desk act manager duty hotel senior managers available manage shifts front desk oversee rostering training front office