Job Title: Customer Support Specialist
We are seeking a skilled Customer Support Specialist to join our team. This role provides highly visible, on-site support for tool-down situations and service agreement commitments, ensuring exceptional customer satisfaction.
* Deliver front-line support for field service activities at customer sites.
* Perform maintenance and repair of products in line with company standards.
* Conduct fault-finding and troubleshooting to resolve or elevate issues within agreed timeframes.