Overview eir business are currently recruiting for a ICT Field Engineer for our client in Limerick.
Own vehicle ESSENTIAL for occasional travel to other client sites, fully expensed.
Responsibilities: Resolving end-user hardware and software problems that cannot be dealt with by the Helpdesk.
Documenting and communicating solutions to issues.
Working with Active Directory creating users, doing password resets, account removals/transfers, Group Policy and User Permissions.
Dealing with all end User Hardware/Software problems that cannot be resolved by the Helpdesk.
This could include issues with local software, network connectivity, printing, PC performance.
Mobile Phones Audio-visual Windows Updates Printing Releasing Emails or Websites blocked by an email or web filter.
Requirements: At least 4 year's experience working in a Level-2 Helpdesk Role.
Previous experience working with Active Directory creating users, doing password resets, account removals/transfers, Group Policy, and User Permissions.
Previous experience in dealing with all end User Hardware/Software problems that cannot be resolved by the Helpdesk.
This could include issues with local software, network connectivity, printing, PC performance.
Previous experience in dealing with at least 3 of the following: Citrix Mobile Phones Audio-visual VMWare Windows Updates Releasing Emails or Websites blocked by an email or web filter;