Accommodation Assistant
You will provide an efficient cleaning and hygiene service to the Hotel bedrooms, bathrooms, corridors, public areas, toilets — thus presenting a clean and fresh environment to approved MHL Company standards for the comfort of our guests
Duties
* Attend or read the handover briefing at the beginning of your shift to ensure that you are aware of any special requirements for the day.
* Follow all standards as outlined in your department Standard Operating Procedures (SOP) documents.
* Greet Guests with a welcoming manner.
* Comply with all Company policies and procedures as outlined in your Team Member Handbook and new policies and procedures as introduced from time to time.
* Assist in the documentation of all quality standards and the adherence to these standards.
* Service rooms allocated to you each day to the standards required by the Hotel. ➢ Making beds ➢ Dusting ➢ Cleaning all furniture in the bedroom ➢ Servicing bathrooms in a hygienic manner ➢ Vacuuming the bedroom ➢ All soiled linen is removed from the floors immediately.
* Ensure that any special requests from guests are adhered to.
* Communicate our services and facilities to customers as required.
* Daily, weekly, monthly and yearly cleaning is carried out as requested by Management.
* All public areas such as corridors, stairways and fire exits are cleaned and well maintained, clean glass in doors, radiators, pictures and any other equipment that is in the corridors. Your housekeeping trolley should always be adequately stocked and clean.
* Never leave your housekeeping trolley or vacuum cleaner unattended. Report any maintenance requirements to your Manager / Supervisor.
* Control the amount of equipment, cleaning materials and customer supplies used in all rooms.
* Ensure that all glass, crockery and rubbish is removed from rooms.
* A high level of security at all times regarding Master Keys and bedrooms.
* Respecting guests and colleague's privacy at all times and maintaining a high level of confidentiality
* Report any suspicious behaviour of a customer to a member of the Management Team.
* Adhere to all purchasing and stock control systems and procedures in place in the Hotel.
* Ensure that the Housekeeping Storerooms and Linen Rooms are always kept clean and tidy.
Job Type: Full-time
Pay: €13.70 per hour
Expected hours: No more than 40 per week
Work Location: In person