Minimum qualifications:
* Bachelor's degree or equivalent practical experience.
* 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
* Ability to communicate in English and Arabic fluently to support client relationship management in this region.
Preferred qualifications:
* Experience in troubleshooting products or services.
* Knowledge of Google’s advertising solutions or similar digital advertising campaigns and platforms.
* Understanding of media landscape.
* Ability to work with cross-functional teams.
About The Job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self-help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers' business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
Responsibilities:
* Develop and apply knowledge of the market, industry, products, and tools, in preparation to offer the best solution for our clients' business issues.
* Dive into the client’s business objectives and work with them to lead the conversation on a media strategy to drive performance and the right investment.
* Work with cross-site and cross-functional teams to drive short and long-term account growth.
* Drive conversations on measurement and attribution along with the measurement and attribution specialists of YouTube or DV360 media.
* Manage a book of business, working across the business cycle with in-country teams (e.g., plan, pitch, implement, and optimize).
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #J-18808-Ljbffr