Fire Alarm and Emergency Lighting Field Service Engineer Cork/West Cork
Cork, Ireland: Full Time Mid Level Competitive Salary
Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialize in the supply, installation, maintenance, and commissioning of fire alarm systems and emergency lighting – delivered by our team of highly qualified and experienced engineers and installers.
A new and exciting opportunity is available in the Cork/West Cork area for a Field Service Engineer. We are looking for a ‘Can Do’ motivated individual who is keen to join our progressive and growing company.
We offer a highly competitive rewards package including…
* Competitive salary package
* Company vehicle
* Laptop
* Phone
Requirements for the role include:
* Proven experience in the Fire Alarm Industry (desirable)
* Experience in working with Electronic/Electrical Systems
* Comfortable in climbing ladders and carrying equipment
* Proficient in MS Office and/or other software programs
* Familiarity with mobile tools and apps
* Full Clean Driving Licence
Servicing and Commissioning Fire Alarm protection equipment:
* Servicing and Commissioning equipment according to manufacturer's specifications.
* Testing system and analyzing any failures.
* Consulting with engineering personnel to resolve unusual problems in system operation and maintenance.
* Advising management regarding customer satisfaction, product performance, and suggestions for product and service improvements.
* Providing excellent customer service and customer support during field visits or when On Call
* Building positive relationships with customers and representing Allied Fire in a professional and trusted manner
* Managing all on-site service, maintenance, and test tasks as required to relevant standards
* Diagnosing errors or technical problems and determining solutions
* Carrying out preventative maintenance and making recommendations based on age of systems and equipment
* Producing timely and detailed service reports
* Cooperating with technical and field teams and sharing information across the company
* Understanding and anticipating customer requirements and making appropriate recommendations/briefings
* Providing feedback to management regarding customer requests, satisfaction, product performance, and suggestions for product improvements.
* Following all company’s Standard Operating Procedures and safe working practices
* Advising and reporting on change requests for documented processes
We are an equal opportunities employer and welcome applications from all qualified candidates.
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