Overview
Respond is one of the largest housing associations in Ireland, providing social housing and homeless services. We are growing rapidly in response to the housing crisis and are now looking for the right person who has the passion and skills to help us realise our vision: every family and individual in Ireland will have high-quality housing as part of a vibrant and caring community.
Location: Suaimhneas Family Hub, Ballygrennan, Limerick. Reporting to: Family Hub Service Manager. Terms: Permanent, full-time contract. 40 hours per week (flexible Monday to Sunday). Salary: €40,018 to €51,788. Closing date for applications is Friday, 17th October 2025.
Job Title: Project Worker.
Note: Offers are typically made at the beginning to mid-range of the advertised salary based on skills and experience.
Equal Opportunity Respond is committed to equal employment and growing a diverse workforce. We welcome applications from people of all cultures, nationalities, genders and from anyone who has historically faced social exclusion.
Job Purpose
To work as part of a team, supporting families in Supported Temporary Accommodation (STA) to work towards securing long-term accommodation.
Responsibilities
* Admit families to the service, ensuring they are provided with a full induction and welcome.
* Ensure all housing options and support needs are explored using trauma-informed approaches.
* Provide support to families to establish tenancies by assisting them to identify suitable properties, including empowering them to search relevant publications and websites, and contacting and visiting landlords and letting agencies.
* Accompany families to property viewings and support them in negotiating with landlords where appropriate; ensure the property meets safety standards, is well maintained, and suitable for the family’s size.
* Assist families to understand and complete their Housing Assistance Payment (HAP).
* Assist families to fully understand tenancy conditions and agree rents with landlords prior to tenancy start.
* Carry out assessments and develop a support plan and wellbeing assessments with families.
* Update Pathway Accommodation & Support System (PASS) when appropriate.
* Facilitate access to local services (medical, welfare, training, education, employment) and advocate on behalf of families.
* Ensure high-quality service user facilities with a positive, trauma-informed environment.
* Develop and build relationships with relevant local services and agencies.
* Complete accurate written records and/or reports where appropriate.
* Adhere to professional boundaries and maintain a professional manner at all times.
* Attend and participate in team meetings and continuous professional development.
* Respond to safety and security incidents, following correct procedures and reporting as appropriate.
* Carry out and report security checks, including property checks, occupancy checks and room checks.
* Maintain a high standard of the environment at all times.
* Be flexible and available to work shifts across 7 days, including evenings and weekends on a rotating basis.
Qualifications
* Relevant Level 7 Qualification e.g. Social Care, Social Policy, Addiction Studies, Social Science, Housing & Welfare.
* Knowledge of Pathways to Home, HAP, HNAs and SLI.
* A minimum of one year working in homelessness-related services and knowledge of homelessness and its causes, homeless services, addiction and mental health.
* Experience managing complex and challenging situations in a client-based service.
* Working knowledge and understanding of Child Protection.
* Ability to treat clients in a non-judgmental and respectful way and work within professional boundaries.
* Strong interpersonal and teamwork skills; highly motivated, reliable & flexible.
* Ability to work on rosters that include evenings and weekend work.
* Garda Vetting will be conducted on an ongoing basis.
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