Purpose
The Project Manager for the Quality Control (QC) department is a key role responsible for planning, coordinating, and delivering QC projects and non-routine activities. The role applies project management best practices to ensure optimal execution of programs while driving continuous improvement. Approximately 30% of the role focuses on metrics reporting to provide visibility into QC business processes and support data-driven decision making.
Responsibilities
Project & Portfolio Management
* Support portfolio management of key capital projects within the QC organisation, including prioritisation, resourcing, status management, and stakeholder communication.
* Plan and manage projects for the introduction of new QC equipment, from procurement through validation and approval for use.
* Manage complex, cross-functional, or site-wide QC projects and initiatives.
* Align project goals with stakeholders, customers, and management.
* Define and control project scope, ensuring alignment throughout the project lifecycle.
* Develop and maintain robust project plans covering scope, quality, cost, schedule, resources, and responsibilities.
* Communicate effectively with all project stakeholders.
* Proactively manage risks, issues, and change control activities.
* Motivate and support project team members, fostering teamwork through Operational Excellence principles.
* Track, plan, forecast, and resource QC projects and non-routine activities, ensuring deadlines and deliverables are met.
Metrics, Reporting & Digital Analytics (≈30%)
* Analyse and report QC business process Key Performance Indicators (KPIs) to provide visibility into operational performance and capacity.
* Generate and maintain GMP-compliant reports for analytical method trending across multiple QC testing platforms.
* Provide trend analysis, insights, and recommendations to identify risks, bottlenecks, and improvement opportunities.
* Develop and continuously improve dashboards and metrics to support QC leadership decision making.
* Partner with QC, Digital, IT, and Business Excellence teams to implement and enhance digital analytics solutions.
* Support automation and digitalisation of reporting processes while ensuring data integrity and regulatory compliance.
* Present metrics and insights clearly to diverse stakeholder groups.
Requirements
* Third-level qualification in a science-related discipline with 2-5 years' experience in a Quality Control laboratory.
* Experience managing, lab equipment introduction and validation
* Familiarity with laboratory operational systems such as LIMS and LMES.
* Strong organisational and time-management skills with the ability to manage competing priorities.
* Demonstrated initiative and problem-solving capability.
* Strong communication skills with the ability to explain complex topics to diverse audiences.
* High level of self-motivation and ability to work effectively within lab-based and cross-functional teams.
Advantageous
* Certifications PMP / PRINCE2 / Lean Six Sigma
* Experience with data visualisation tools such as Spotfire, Power BI, or Tableau.
* Experience with advanced statistical or analytical techniques
* Experience applying digital or data-driven solutions in a GMP-regulated environment.
Additional Requirements
* Experience working in matrix organisations where resources are not under direct control.
* Experience in a pharmaceutical, biotech, or supply chain environment.