Practice Supervisor 7 Market Place, Summerhill, Ennis, Co.Clare Description Report to: Clinical Nurse Manager (CNM) Office Manager The role of the practice supervisor is to develop the clinical and practice expertise of health and social care assistants within the Bluebird care organisation.
They will have a key role in supporting and managing the performance, practice, and functional elements of the care assistant role.
The role of Practice Supervisor will: Conduct scheduled and unannounced care supervision visits in a wide variety of practice settings Oversee the accurate maintenance of supervision records Participate in care activities as part of the care supervision process Employ a best practice approach in the care of customers Work under the direction and supervision of the CNM Office Manager The practice supervisor role will involve appraising the practice performance of care assistants and comply with allocated practice supervisions.
This person will not have a formal line management function per se and will refer all staff management and employee relations issues from care assistants to the Clinical Nurse Manager or their nominated deputy.
Qualifications: QQI/FETAC L5 Major award for Health Care Skills, *L6 Supervisory management essential or must be willing to complete same (healthcare industry desirable), Computer literacy/administration is desirable, Current Patient Moving and Handling essential, Risk Assessment knowledge is desirable, *Certain exemptions may apply in relation to this requirement, Experience: A minimum of two years' experience working in the care sector desirable.
Core Skills (Essential) Excellent communication skills, verbal and written, Ability to work independently and work as part of a team, Ability to delegate tasks efficiently, Ability to teach, mentor and supervise, Good record keeping and report writing, Ability to respond appropriately in an emergency Neat professional dress and appearance, Punctuality, Customer Advocate, Attention to detail and a high standard of work performance, Clean Driving License.
Desirable Skills Have a good knowledge of Quality and Safety Systems.
Key Work Functions (Please note this is not an exhaustive list) Provide practice supervision and knowledge support to the care assistant, Escalate any performance or behaviour concerns they may have to their line manager (CNM) as soon as possible so that deficiencies in practice standards are immediately remedied, Conduct the supervisory role in a tactful and confidential manner, Liaise with the customer/ family member, Liaise with other Bluebird care staff i.e. Care Coordinators, Clinical Nurse Manager, Liaise with health care professionals/ statutory personnel/ others throughout the community as necessary, Respond to care assistants concerns appropriately and effectively, Provide support, guidance, and advice to care assistants as necessary, Direct care staff and provide them with clear and unambiguous instructions as necessary Inform Senior Nurse/ CNM in relation to all quality and operational matters, Monitor the quality and standard of care delivered in the care environment, Provide feedback to care assistants regarding his/ her performance/behaviour, Monitor staff training CPD, Maintain their own continued professional development Ensure all policies, procedures and guidance are implemented effectively, Ensure all care assistants are fully aware of customer safeguarding requirements, Provide (in exceptional circumstances) care directly to a customer in the event that a care assistant becomes unavailable to carry out a call, Safeguard the interest of customers at all times.
Knowledge and compliance with GDPR Comply with all health and safety requirements Adhere to all Bluebird Care policies, protocols, and guidelines relevant to the role Complete and comply with safeguarding training.
Support CNM in carrying out care plan assessments and care plan reviews as required Keeping records, reports, and files up to date with changing information Assist and prepare for audits ensuring compliance (customer staff files) The preparation of reports as required Carry out any other administrative tasks that may be required Participate in the on-call Bluebird Care emergency phone BBCLAR