Customer Engagement Strategist
The role of a Customer Engagement Strategist involves driving loyalty programme design and strategy across the Irish market.
* Support the implementation of customer-centric programmes and marketing campaigns to foster engagement and participation.
* Plan, coordinate, and deliver multi-channel marketing initiatives through email, in-app, and SMS channels to enhance customer relationships.
* Collaborate with internal teams and external partners to ensure seamless campaign execution and flawless delivery across all touchpoints.
Essential qualifications include prior experience in customer loyalty or marketing, ideally within the retail or convenience sector. A strong analytical mind, excellent communication skills, and ability to influence and collaborate effectively across teams are crucial for this role.