· Questions and probes issues to find an effective resolution for all customers.
· Leading by example in all aspects, supporting & assisting in motiving each team member when required.
· Take responsibility for the repair and servicing of vehicles.
· Completing work orders including details of repairs completed, parts required and labour to be charged.
· Analysing work orders and assesses the accuracy of the diagnosis across the workshop.
· Tests vehicles using measuring devices and provide diagnostic reports.
· Interprets and uses technical data and instruction provided by the manufacturer (e.g., Skoda, SEAT, Volkswagen, Audi System)
· Ensures any faults have been reported and noted on job cards and inform the Service Manager of any additional faults not covered in the scope of the repair and delay to completion.
· Inform the Service Advisor and parts department if a part needs to be ordered.
· Ensures vehicles are protected and kept clean during service and repair.
· Ensures vehicle safety standards have been complied with when returned to customers.
· Carries out vehicle health checks and identifies areas of concern.
· Conducts routine service work on vehicles brought into the workshop.
· Performs technical repair work in accordance with established and documented procedures.
· Records all hours and material usage accurately and probes for efficiencies.
· Checks quality of work through diagnostic and road testing.
· Ensures all work is completed to Manufacturer standards and rules.
If submitting an application, please include any examples of relevant work (High-Voltage System) on your CV
Due to a high volume of applications, CVs without relevant experience shown will be rejected.