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Digital operations executive

Cork
Musgrave Group Plc
Operations executive
Posted: 22h ago
Offer description

Join Musgrave – A Legacy of Innovation, Community, and Excellence
Musgrave is one of Europe's most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation.
We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace.
By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve.
We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.
As we continue our journey towards becoming Ireland's most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as a
Digital Operations Executive in our SuperValu eCommerce team.
The Digital Operations team is responsible for managing the SuperValu Online Shopping website, ensuring a high-quality customer experience while driving sales performance and continuous improvement across our digital channels.
This is a hands-on role, suited to someone who enjoys problem-solving, working cross-functionally, and owning the day-to-day operational excellence of a large-scale eCommerce platform.
What you will be doing:
Support
the day-to-day operation of the SuperValu Online Shopping website, ensuring site stability, accuracy and strong customer experience
Lead and support
platform testing and UAT activities for website and app releases, validating fixes and flagging issues prior to going live
Investigate and resolve
live-site issues related to product data, pricing, promotions and availability, working closely with internal teams and third-party partners
Own and execute
changes to the online hierarchy and taxonomy, ensuring products are correctly mapped and easy for customers to find
Manage product-level updates such as
attributes and content corrections
Support operational controls that influence availability of products online
Work closely with Trading, Product, UX, IT and external partners to progress fixes, enhancements and operational improvements
Support the publishing and merchandising of
campaigns
, ensuring accurate execution and timing.
What we are looking for:
A minimum of 2 years' experience working in a digital, eCommerce or operational support role, ideally in a fast-paced environment
Strong attention to detail with the ability to spot issues, investigate root causes and follow through to resolution
Confident working with data, spreadsheets and operational trackers
Strong communication skills and the ability to collaborate effectively with multiple stakeholders
A proactive, organised and solutions-focused mindset
Experience with eCommerce platforms, or content management systems
Exposure to UAT, release testing or platform change management
Experience working with third-party technology or support partners
Why Musgrave:
Career Development:
With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
Collaborative Environment:
Work alongside a passionate team, where your contributions will make a significant impact
Innovation Focus:
Be part of a company that values forward-thinking solutions
Community Focus:
Be part of a company that truly values its communities and strives to make a positive impact.
Be Part of a Legacy:
Join a company with a long-standing commitment to community and innovation.
Ready to make an impact?
Apply now and be part of a forward-thinking company that values your expertise and vision.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates.
If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.
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