Service Co-ordinator - Galway Permanent | Full-time | Office-Based The Company Our client is a well-established and recognised leader within the materials handling and industrial equipment sector. They provide sales, rental, service, and repair solutions to customers across construction, manufacturing, and retail environments, supported by a large field service engineering team. Due to a backfill requirement, our client is now seeking a Service Co-ordinator to join their team at their Galway branch. The Role The successful candidate will provide vital administrative and coordination support to the Service Manager and Field Service Engineers. This is a busy, office-based role that plays a key part in ensuring service activity runs efficiently and customer expectations are met. Key responsibilities include: Supporting the Service Manager with day-to-day administrative tasks Coordinating and scheduling work for Field Service Engineers Liaising closely with the parts department regarding ongoing repairs and outstanding works Preparing estimates for service, repair, and follow-on works Communicating with customers regarding job updates and service timelines Maintaining accurate records using internal systems (full training provided) Working hours are Monday to Thursday 8:30am-5:30pm, and Friday 8:30am-5:00pm. The Candidate Our client is seeking an organised and proactive individual with: Strong organisational and time-management skills Previous experience in a service coordination, administration, or scheduling role Good working knowledge of Microsoft Excel and Office systems Mechanical or industry experience (advantageous but not essential) Previous parts or stores experience (an advantage) Strong communication skills and a customer-focused approach Package Our client offers a competitive and stable package, including: Salary: €40,000 - €50,000 Pension: Private pension available Holidays: 20 days annual leave (increasing by 1 day every 4 years) Overtime: Rare, paid at time and a half Vehicle: Pool vehicle available when required Phone: Company phone provided Work Pattern: Office-based, no travel or on-call required BMS Performance specialises in recruiting Engineering professionals, nationally. We'll enable you to develop your career. At the heart of our approach is listening-getting to know you, your skills, experiences, and most importantly what you want from your career. We recruit within the Industrial, Manufacturing, Construction, IT, Engineering, and Corporate markets. Please call our consultants to arrange an interview. We have many other roles available, so feel free to contact Ross Wilkinson to discuss how we can help you! Skills: mechanical service scheduling coordination Benefits: pension