Job Description - Duty Manager- £30k Responsible to - General Manager Deputy General Manager Responsibilities. This role requires you while on duty to be responsible for the smooth running of the hotel, liaising with and overseeing all areas on a day-to-day basis with specific focus on the Food and Beverage operation ensuring consistency in service, quality and professionalism, with emphasis on training and development delivering on company standards. Duties/Responsibilities To Help ensure all staff have been properly inducted into their role as per company policy. Ensure all staff report for duty on time in full uniform and conform to personal Hygiene policies. Ensure that any lateness, absence, or staff being insubordinate and dealt with as per hotel policy. To direct control and organise staff to ensure efficient running of the Hotel. To promote a cross-training approach, to multi skill the team that gives flexibility to the business. To maintain a presence within the service areas to ensure standards are being met. To be aware of optimum staffing levels ensuring staffing reflect the business with focus on wage %. Maintain standards as set in the company SOP`s ensuring all staff within your team have completed and signed off on the standard. To help produce and present to the GM by Thursday a weekly rota based on forecasted business for the following week. To work with the G.M in setting budgets for F&B departments. To be involved with the interviewing selection process. To carry out staff job chats within the time frame set for completion. To work with senior Management In creating menus and costings to achieve the agreed % GP. To train your team on upselling techniques pointing out the benefits not only to the business but to the customer experience. To monitor guest feedback and act on positive and negative to improve where necessary. To be aware of sales against forecast and identify any areas for sales opportunities to maximize revenue. To work with the Marketing team to promote events, internal and external. To liaise with all other HOD`s to ensure all departments are working together and up to date relevant information is given. To accept control of the day to day running of the Hotel while on duty ensuring all areas of the Hotel are ready for business and to prepare for the next day`s business. To ensure the health and safety of all staff and guests. To attend weekly HOD meetings. To complete any training opportunities offered that may enhance your skills. To perform Duty Management shifts diligently and without compromise as a result of any other duties assigned. Please send you CV Skills: Leadeship Food and Beverage Stock Control