Job Title: Team Lead
About the Role:
In this pivotal position, you will be responsible for guiding a team to deliver exceptional customer experiences. Your primary objective will be to create an inspiring and welcoming environment for both colleagues and customers.
Responsibilities:
As the go-to person when the Store Manager or Deputy Manager is absent, you will be entrusted with overseeing store operations. This includes fostering open communication and trust among team members, as well as identifying and recruiting talented individuals who share our passion for customer satisfaction.
Key Objectives:
This role reports directly to the Deputy Manager and focuses on ensuring that we consistently meet customer expectations. Key tasks include prioritizing daily goals, reviewing systems to identify areas for improvement, and managing stock control activities and warehouse processes to achieve optimal results.
Team Culture and Leadership:
We value leadership, talent development, and entrepreneurship in our organization. Our vision is to become the preferred shopping destination for every customer. We strive to serve our customers, communities, and planet better every day by embracing sustainable business practices and supporting community initiatives in Ireland.