About Us:
Salthill Hotel is a renowned 4star property overlooking the breathtaking Galway Bay. We pride ourselves on delivering exceptional service, warm hospitality, and creating memorable experiences for every guest. We are currently seeking a reliable and professional Night Porter to join our team.
Key Responsibilities:
* Reporting to the Night Manager
* Provide a warm and professional welcome to guests arriving or departing during the night shift.
* Ensure the safety and security of all guests, staff, and hotel property overnight.
* Conduct regular security and floor checks throughout the premises.
* Assist with guest queries, requests, and luggage handling.
* Maintain cleanliness and presentation of public areas during the night.
* Set up meeting rooms, function spaces, or breakfast areas as required.
* Manage reception duties when necessary, including checkins, checkouts, and handling calls.
* Report and log any incidents, maintenance issues, or unusual activity.
* Support the night team in delivering smooth operations and excellent guest service.
Requirements:
* Previous experience in a similar role or hospitality environment is an advantage.
* Strong customer service and communication skills.
* Ability to remain professional and courteous at all times.
* Good problemsolving skills and ability to work independently.
* Flexibility to work night shifts, weekends, and public holidays.
* Reliable, trustworthy, and attentive to detail.
What We Offer:
* The opportunity to be part of a supportive and professional team.
* A dynamic and fastpaced environment in one of Galway's most iconic hotels.
* Training and career development opportunities within our hotel and hotel group.
* Competitive salary.
* Meals on duty.
* Uniform.