About us:
Opened in 2003, Erin School of English aims to empower students to express themselves in English as they do in their own language. The school is dedicated to providing a first-class English language learning experience using the methods and focusing on the skills that will prepare students to take their place in today's globalised society.
Job Descriptions - Sales Consultant for Study Abroad Programs.
We are seeking a customer-focused, motivated and talented sales person to help drive sales and establish strong relationships with clients specifically in the:
LATAM/Brazil Market
What you will do :
This role reports to the Sales Supervisor/Manager and in a day-to-day basis you will:
● Build and manage relationships with prospective and existing clients based in LATAM.
● Be responsible for a variety of duties including elaboration of quotations based on customer requests, increasing sales in your market and meeting targets and elevating students' experience
● Interact directly with customers via emails, phone calls, and in-person contact to answer questions and provide guidance.
● Provide support to a multicultural range of English language students, build rapport and communicate efficiently and professionally with students
● Prospect, approach and offer support to persuade customers to purchase;
● Market research to boost sales and promotion on social medias;
● Ensure high levels of customer satisfaction through excellent sales service;
● Assess customer needs by offering assistance and information on courses, experiences in Ireland and student visa processes;
● Handle complaints in a patient and helpful manner;
● Liaise, maintain positive partnerships with work colleagues and assist Administration, Marketing, Academic and Sales team, when required, in order to deliver the best service to students
● Admins tasks ad-hoc
Minimum requirements:
● Any previous experience in Sales with strong familiarity with the LATAM market, including cultural nuances and business practices in Latin America.
● Intermediate English level. Second Language is a must: Spanish and/or Brazil.
● Excellent customer service orientation with strong interpersonal relationship, communication,collaboration and empathy skills
● Ability to work independently, with a proactive and results-driven mindset.
● Prospect, approach and offer support to persuade customers to purchase.
● Familiarity with student visa processes and international education is a plus.
● Analytical and mathematical skills, as well as defining, analysing and meeting sales targets.
● Ability to multitask, prioritise and thrive in an accelerated and sales-oriented environment.
● Good knowledge of Excel and computer literacy.
Stamp 2 visa applicants and entry-level candidates are welcomed.
Job Types: Part-time, Fixed term
Contract length: 12 months
Pay: €10,000.00-€20,000.00 per year
Benefits:
* Bike to work scheme
* Employee discount
* Language training provided
* Sick pay
Application question(s):
* Please briefly summarise your experience with Sales in the LATAM market.
Language:
* Spanish and/or Portuguese (required)
Work Location: In person