Join our team
With a global footprint spanning six countries, Dovida delivers nine million hours of care each year.
In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, supporting and empowering 7,000 clients across cities, towns, and villages. Dovida’s ‘Circle of Care’ philosophy ensures it fulfills its promise: Your Life, Your Way.
Who we’re looking for
As a Scheduling Coordinator, you should have the following skills and experience:
* Excellent oral and written communication skills, with effective listening abilities.
* Ability to organise and prioritise daily, quarterly, monthly, and yearly tasks.
* Discretion, integrity, and fairness aligned with company standards and policies.
* Ability to establish good working relationships with colleagues, clients, and caregivers.
* Proficiency in Word and Excel.
* Professional appearance and demeanour.
* Ability to perform duties in a professional office setting.
What you’ll do
* Organise rotas and staffing requirements, including shift scheduling.
* Monitor, mediate, and log client and caregiver concerns.
* Manage relationships with caregivers and clients.
* Encourage contact between caregivers, clients, and the office.
* Maintain client service schedules using our CRM system, People Planner.
* Accurately record and update client and caregiver information.
* Record caregiver hours and input data into People Planner.
* Handle emergency situations decisively.
* Answer calls professionally and knowledgeably.
* Participate in scheduling-related meetings.
* Perform other necessary functions.
What you’ll get
* Competitive pay
* Laptops
* Paid annual leave
* Career growth opportunities
* Training and ongoing development
* Good work-life balance
For information on how Dovida processes your personal data, please see our Dovida-Candidate-Privacy-Statement-1.pdf.
Additional details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Individual and Family Services
Referrals increase your chances of interviewing at Dovida Ireland by 2x.
Locations recently posted: Newtown, Maynooth, Newbridge, Kildare, Dublin, Leixlip, Dunboyne, with postings from 1 week to 1 month ago.
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