Quality Expert Reviewer - SSA speaker
Join TP as a Quality Expert Reviewer providing quality review of client workflows managed by the Client's Global Operations Team.
Location & Compensation
* Location: Onsite Dublin city centre (No work at home option available)
* Salary: €37,333
* Shift: Full Time, 40 hrs, Flexible 08:00 – 19:00, Mon – Sun
* Training: 4‑week onsite training in Dublin
* Contract: Permanent
* Start Dates: Various
Background Checks
* Right to Work
* Criminal Record Check
* Credit Check
* Other associated checks
Responsibilities
* Support the quality review of the Client workflows managed by Clients Global Operations Team.
* Assess content moderation tasks, including:
o a) Moderating content on topics such as violence, self‑harm, theft, fraud, hate speech, phishing, child exploitation, nudity, sexual solicitation, and other agreed categories.
o b) Reviewing ID and authenticity/access flows.
o c) Escalations.
* Support quality review of Client special workflows, including Ops/Global Risk Ops (GRO) focus on HERO (viral/meme content) and DOI (Dangerous Organization) content.
* Provide high affinity cultural context for regionally relevant political/social content.
During the first 8 weeks, training-only period; no time off requests are allowed.
Values We Look For
* Process Excellence
* Collaboration
* Communication
* Emotional Intelligence
* Open‑Mindedness
* Critical Thinking
* Solution Orientation
* Entrepreneurship
Benefits
* Healthcare insurance
* Death in service insurance
* Annual leave: 20 days + 10 bank holidays
* 4% pension
* Bonus – non‑contractual (for applicable roles)
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