Guest Experience Executive – Mayo & Galway – Live-in options and a focus on guest excellence.
Join a renowned 5-star property in the heart of Mayo & Galway as a Guest Experience Executive. This is your opportunity to combine first-class guest service with strong leadership as a Front Office Supervisor, helping create unforgettable stays in one of Ireland's most breathtaking locations.
Why apply for this Guest Experience Executive role?
You'll be part of a team that values passion, professionalism, and personality – where every guest moment matters. You'll enjoy:
1. Salary from €30,000 p.a. depending on experience
2. Live-in accommodation provided if required
3. Monthly social events and team celebrations
4. Rewards and recognition for your dedication
5. Employee Assistance Helpline for wellbeing support
6. Ongoing learning and development opportunities to grow your career
Key Responsibilities:
In this hands-on and people-focused role, you'll:
7. Create and maintain outstanding guest experiences from arrival to departure
8. Handle guest inquiries and resolve any complaints efficiently and professionally
9. Coordinate services across departments to ensure a seamless guest journey
10. Oversee VIP guest experiences with a personalised, luxury touch
11. Act as a brand ambassador, representing the property's values and high standards
12. Follow and uphold all departmental SOPs to ensure service consistency
What we're looking for:
You'll thrive in this role if you have:
13. Previous experience in guest service or as a Front Office Supervisor within a luxury or 4/5-star environment
14. Strong communication and problem-solving skills
15. A genuine passion for hospitality and delivering exceptional experiences
16. Confidence in handling guest feedback with professionalism and care
17. An enthusiastic approach and desire to progress within a prestigious hospitality brand
If you're ready to take the next step as a Guest Experience Executive in Mayo & Galway, where no two days are the same and every guest leaves with a smile, we'd love to hear from you.
Apply now and start your journey with a world-class team.
Job Number │ NMGROXO / INDFOH
Location │ Mayo & Galway
Role │ Guest Experience Executive
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.