Job DescriptionWhat is the opportunity?Wealth Management Europe's existing Training and Competence (T&C) team have implemented a centralised supervisory structure with the aim of creating capacity for our advisers and driving adviser performance. As a Supervisor, you will work in a team of T&C Supervision experts to deliver quality and risk oversight throughout the business. In doing so, supporting and facilitating Advisers through their 'attaining' and 'maintaining' processes evidencing competence through a range of activities i.e. observation, coaching and feedback.What will you do?Deliver Supervision consistently throughout your area of responsibility using your experience and judgment, liaising with key stakeholders.Ensure that all Advisers understand the importance of T&C encouraging self-development, stretch and sign posting to solutions, coaching where needed to support good client outcomes and the wider business goals.Ensure a risk management approach is applied in a tailored and impactful way including effective root cause analysis and remedial actions; positive and collaborative engagement with offices and advisers; evidence of good customer outcomes being achieved through intervention.Use MI/Data and critical thinking to identify patterns/root cause and focus Supervision priorities.Work with line managers to ensure Advisers can consistently apply the firm's investment philosophy, asset allocation strategy and work appropriately to client or risk mandates.Make appropriate decision pertaining to whether an employee is competent to perform their role. When decisions are made actions are appropriately followed up, root causes identified & consideration is given to whether systemic changes or other types of changes are requiredActively engage with investment committees to ensure understanding of strategic asset allocation decisions and how this is understood by Advisers.Work closely with line managers creating shared goals and objectives for management of performance and risk, supporting the creation and management of effective development plans with Advisers and line managers to enable and measure improvement.Make appropriate decisions pertaining to whether an employee is competent to perform their role. When decisions are made actions are appropriately followed up, root causes identified & consideration is given to whether systemic changes or other types of changes are required.Influence positive attitudes and behaviours towards conduct, competence and client outcomes across all stakeholders.Openly communicate and work with managers, supporting and challenging their decision making from a T&C perspective.Adopt a continuous improvement approach to all things: seeking to evolve ways of working aligned to strategic aims and ensuring that the T&C procedures are fit for purpose.What do you need to succeed?Must-haveHolds Level 7 Diploma qualificationEnsure own competence as a Supervisor is maintained to perform role and up to date CPD.Strong understanding of investment instruments, asset allocation, portfolio construction and risk managementPrevious experience advising clients or supervising/managing Advisers and providing technical guidance and direction as a subject matter expertUnderstanding of the Central Bank of Ireland (CBI) MCC (Minimum Competency Code) and broader wider regulatory environmentAble to apply MCC and CBI guidance with confidence and flexibility across a wide range of situationsExperience working effectively alongside other business teams (L&D, Risk & Compliance, HR)Strong analysis skills and ability to use in-depth understanding of business metrics, investment philosophy and current knowledge of markets and economics to consider if trends could have been avoided or mitigated.Ability to make effective decisions through a balance of data analysis, engagement with appropriate stakeholders and consideration of risk to clients, business and Advisors. Skills to clearly articulate such decisions and ensure they are in-keeping with the general T&C principles of the industry and firm's risk appetite.What is in it for you?We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Leaders who support your development through coaching and managing opportunities.Opportunities to work with the best in the field.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.Agency NoticeRBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additionaldetails.RBCBDJob SkillsBusiness Case Design, Client Counseling, Customer Success, Data Gathering Analysis, Decision Making, Group Problem Solving, Solution Evaluation, Storytelling, Time Management, Training Needs Analysis (TNA)Additional Job DetailsAddress:1 SHELBOURNE ROAD:DUBLINCity:DublinCountry:IrelandWork hours/week:40Employment Type:Full timePlatform:WEALTH MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date: Application Deadline: Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveI*nclusion*and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities