Glenlo Abbey Hotel & Estate sits on a 138-acre estate with the original 18th century manor house dating back to the 1740's. The Hotel comprises of 73 Guest Bedrooms, 11 Luxury Self-Catering Lodges, Meetings & Events spaces from 2 guests to 220 guests, River Room Restaurant, Palmers Bar & Kitchen, Pullman Restaurant (One Michelin Star) Glo Spa & Wellness and a GUI accredited 9 - Hole Championship Golf Course and 21 Bay Driving Range.
Currently we have an exciting vacancy for an Assistant Accommodation Manager to join our award winning team on a Full-time basis.
RESPONSIBILITIES
Ensure that you receive a handover briefing at the beginning of your shift to ensure that you are aware of any events or special requirements.
Carry out room checks to ensure that Housekeeping standards are followed at all times.
Monitor and oversee the Hotel laundry to ensure that output is kept in line with needs.
Assist with ensuring that staffing is adequate in all areas.
Deal with all VIP customers and make sure that their rooms are checked and that they have all the requirements requested.
Ensure that all checklists and reports are completed by the relevant person before the end of the shift.
Ensuring That Housekeeping Storerooms and any areas used by Housekeeping are kept clean and tidy at all times.
Monitoring all public areas and ensuring they are cleaned and well maintained.
Responsible for managing all lost property including logging and following up with Guest queries.
Ensure that you complete a handover at the end of your shift to ensure awareness of any issues that need to be followed up.
That a high level of security is followed in relation to the control of master keys and guest bedrooms.
Ensure that an up to date maintenance log is maintained and that all issues are prioritized, and tasks assigned to the Maintenance Department.
To assist in maintaining the highest standards of cleanliness on all rooms and public areas
To oversee routine cleaning plans so that all furniture, fittings, carpets and coverings are maintained at highest standard.
To ensure high standards of linen is maintained-and that regular supply is ensured.
To ensure effective communication with Front Office departments in support of maximum efficiency of both bedrooms letting and servicing.
What we offer
Competitive Salary
Meals whilst on duty in our employee restaurant
Complimentary provision of uniforms
Excellent Employee discount in all MHL Hotels and SLH Worldwide.
Health & Wellness Benefit
Employee Recognition Awards
Career Progression
Recommend a Friend scheme
Travel and Bike to Work – Tax saving Scheme
Shift work & flexibility are required in this position.
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