We are currently seeking a dedicated and customer-focused individual to join our warehouse team. As a key member of our operations, you will be responsible for providing exceptional service to our customers while maintaining a safe and efficient working environment.
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Job Description
In this exciting role, you will be part of a dynamic and growing organization that values teamwork, innovation, and excellence in all aspects of our business. You will work closely with management and colleagues to achieve our goals and provide outstanding customer experiences.
Your primary responsibilities will include:
• Ensuring the highest standards of customer service and responding promptly to customer queries and concerns.
• Maintaining a clean and tidy warehouse environment, adhering to health and safety regulations, and ensuring the secure storage and handling of goods.
• Processing deliveries and dispatches efficiently, accurately checking goods against orders to prevent errors or discrepancies.
• Providing technical support and assistance to colleagues as needed, demonstrating a positive attitude and willingness to help others.
• Participating in regular meetings and feedback sessions to ensure open communication and continuous improvement.
Required Skills and Qualifications
To succeed in this role, you will require:
• A strong focus on delivering excellent customer service, with a keen eye for detail and ability to resolve issues promptly.
• Excellent communication and interpersonal skills, with the ability to build rapport with colleagues, customers, and other stakeholders.
• Physical stamina to lift and move stock safely, with the ability to adapt to changing priorities and workload demands.
• Basic numeracy skills, with the ability to accurately record and report data as required.
Benefits
As a valued member of our team, you can expect:
• Competitive salary and benefits package.
• Opportunities for career growth and development within a dynamic and innovative organization.
• Collaborative and supportive work environment, with regular team-building activities and social events.
• Access to training and development programs to enhance your skills and knowledge.
Others
Please note:
• This is a full-time permanent position with a 6-month probationary period.
• You must be flexible about when you work, covering store opening hours, including days, evenings, weekends, and public holidays.
• The successful candidate will be required to attend a company induction day.
• Please be advised agency assistance is not required at this time.
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