Senior Delivery Consultant - Strategic Transformation Program, ASEAN Professional Services
The Principal Delivery Consultant - Transformation Program plays a crucial role in driving strategic change and ensuring successful program execution. This individual will lead cross-functional teams, manage stakeholder expectations, and deliver tangible business value through the implementation of transformation initiatives.
The individual will:
* Spearhead large-scale strategic change initiatives and transformation programs
* Drive efforts to boost operational efficiency, elevate customer experience, and propel business growth
* Collaborate with executive team to align program objectives with company vision and priorities
* Develop comprehensive program plans outlining timelines, resources, risk mitigation, and communication
* Ensure initiatives align with organizational needs, regulations, and market dynamics
Key Responsibilities
Program Strategy and Planning:
* Collaborate with executive stakeholders to define the strategic vision, objectives, and scope of transformation programs.
* Develop and manage comprehensive program plans, including timelines, resource allocation, risk mitigation strategies, and communication plans.
* Ensure alignment between program goals and organisational priorities, considering business needs, regulatory requirements, and market trends.
Program Execution and Delivery:
* Lead cross-functional teams, ensuring effective collaboration, communication, and coordination across different departments and stakeholder groups.
* Oversee the execution of program initiatives, monitoring progress, and ensuring adherence to established timelines and budgets.
* Identify and address potential risks, issues, and dependencies that may impact program success.
* Implement robust change management processes to facilitate the smooth adoption of new processes, systems, or organisational structures.
Stakeholder Management and Communication:
* Build and maintain strong relationships with executive leadership, program sponsors, and key stakeholders.
* Communicate program status, progress, and achievements to stakeholders through regular reporting and presentations.
* Facilitate effective decision-making by providing insights, analysis, and recommendations based on program data and industry best practices.
* Manage stakeholder expectations, address concerns, and resolve conflicts that may arise during program execution.
Basic Qualifications
Requirements:
* Experience in leading large-scale, complex transformation programs or strategic initiatives.
* Understanding of project management methodologies, risk management, and change management principles.
* Excellent communication, negotiation, and interpersonal skills to effectively collaborate with diverse stakeholders.
* Analytical and problem-solving abilities to identify and address complex challenges; Proficiency in reporting tools.
* Leadership and team management skills to motivate and guide cross-functional teams.
Preferred Qualifications
Preferred:
* Bachelor's degree in a relevant field (e.g., Business Administration, Management, Engineering); advanced degree or relevant certifications preferred.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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